Stephanie Cisneros
Oviedo,FL
Summary
Motivated Social Worker seeking to maintain a full-time social work position with adolescents. Passionate about developing and facilitating programs to support communities in need. Ready to advocate and empower clients and build trusting relationships with them.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server, Bartender, and manager
Outback Steakhouse
08.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Cross-trained existing employees to maximize team agility and performance.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
MSW Clinical Intern
Devereux Behavioral Health
08.2021 - 08.2022
- Graduate intern for Dually Served Youth and Families for intensive outpatient youth ages 9-17
- Did intakes for new clients starting a therapy program
- Facilitated individual therapy sessions in the home and in client's schools.
- Responded to crises and emergencies to provide immediate assistance to needy persons.
- Treated patients with mental health issues and dual diagnoses such as anxiety, oppositional defiant disorder, and depression.
- Offered community resource guidance to clients to meet family needs for assistance.
- Documented services provided meticulously by keeping accurate records of activities, interactions, and conversations.
- Collaborated with other professionals to plan and coordinate care for clients.
- Planned discharge actions and identified resources within the community for continued care.
- Updated treatment plans on a monthly basis with the latest intervention strategies and progress notes.
- Assisted in diagnosing clients by using DSM-IV criteria.
Undergrad Intern
Youth Advocate Programs INC
01.2021 - 05.2021
- Helped co-direct "WRAP Program" at the local high school by making lesson plans and directing the students
- Sat in on intakes with behavioral health clients.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Helped with insurance billing for the client's sessions
Host, To Go, and Server
Geckos Grill and Pub
08.2015 - 07.2017
- Host, To-go employee, and server
- Ensured quality customer service
- Served food and beverages promptly with focused attention to customer needs.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Certificate in Victims Advocacy -
Master’s of Social Work - Social Work
The University of Central Florida
Orlando, FL08.2022
Bachelor of Science - Social Work
The University of Central Florida
Orlando, FL05.2021
Associate of Applied Science - Art
Valencia College
Orlando, FL07.2019
Skills
- Bilingual, Spanish and English
- TF- CBT certified
- Client Coping Mechanisms
- Crisis Intervention Techniques
- Psychosocial Assessments
- Therapy and Counseling
- Leadership
- Time management
Additional Information
- In charge of Social Media; creating flyers for events and updates for the club
- Presidents Honor Roll, Dean’s List
Certification
TF-CBT
Languages
Spanish
Native or Bilingual
Timeline
MSW Clinical Intern
Devereux Behavioral Health
08.2021 - 08.2022
Undergrad Intern
Youth Advocate Programs INC
01.2021 - 05.2021
Server, Bartender, and manager
Outback Steakhouse
08.2017 - Current
Host, To Go, and Server
Geckos Grill and Pub
08.2015 - 07.2017
Certificate in Victims Advocacy -
Master’s of Social Work - Social Work
The University of Central Florida
Bachelor of Science - Social Work
The University of Central Florida
Associate of Applied Science - Art
Valencia College
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