Lindsey Schafer
Goodyear,AZ
Summary
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.
Overview
18
18
years of professional experience
Work History
HR Manager
Cars and Bids, LLC
San Diego, CA
08.2023 - Current
- Ensured compliance with all state and federal employment laws including wage and hour regulations.
- Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends.
- Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
- Developed processes for onboarding new hires into the organization's culture.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Reviewed applications for positions within the company according to pre-determined criteria.
- Monitored attendance records and leave requests for accuracy and completeness.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Aligned HR policies with federal and local regulations.
Operations Manager & Board Member
E&M Services
Dickinson, ND
03.2023 - 05.2024
- Established and maintained strong vendor relationships to successfully negotiate pricing for required production materials.
- Monitored and enhanced operational efficiency, team performance, and customer service.
- Solved customer issues promptly, maintaining optimum satisfaction.
- Created and enforced operational processes to ensure adherence to quality standards.
- Maintained a safe work environment in accordance with safety regulations.
- Analyzed costs across various projects to determine necessary budgets.
- Supervised employees to optimize productivity and uphold quality standards.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Built strong operational teams to meet process and production demands.
Human Resources Operations Manager
Veritas Drilling Solutions
Dickinson, ND
03.2018 - 02.2023
- Developed and implemented policies to ensure compliance with federal, state, and local laws.
- Managed recruitment process for new staff members, from job postings to onboarding.
- Aligned HR policies with federal and local regulations.
- Handled employee discipline and termination to address policy infractions.
- Assisted in employee recruitment, hiring and interview processes.
- Performed routine reviews of payroll information to ensure accuracy in employee payments.
- Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
- Assisted in preparation of monthly financial reports for management review.
- Prepared monthly reports on payroll costs for management review.
Payroll Specialist
Brady Martz
Dickinson, ND
08.2017 - 02.2018
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Assisted with auditing processes related to payroll.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Performed monthly reconciliation of benefit statements from vendors to validate payroll system accuracy.
- Performed month-end closing activities including preparation of accruals and adjusting entries as needed.
- Reconciled account balances with general ledger entries on a regular basis.
- Generated monthly financial statements for internal use.
Director of Operations
Anytime Fitness
Dickinson, ND
07.2013 - 06.2017
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Maintained budgeting documents for accurate tracking of expenses.
- Developed training programs for new employees as well as existing staff members.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Provided leadership and guidance to subordinate managers and supervisors.
- Analyzed data trends and identified potential risks or opportunities associated with operations.
Branch Manager
US Bank
Dickinson, ND
01.2007 - 06.2013
- Managed the day-to-day operations of the branch including scheduling, staffing, budgeting.
- Monitored daily activities within the branch including cash flow management, teller transactions, account openings and closings.
- Maintained confidentiality of all banking records and transactions.
- Developed and implemented customer service policies to ensure efficient operations of the branch.
- Established relationships with corporate clients to identify potential business opportunities.
- Provided support to bank personnel in resolving customer inquiries.
- Resolved customer complaints promptly and efficiently while ensuring excellent customer service standards.
- Analyzed financial statements, loan applications, and credit reports to determine customers' eligibility for loans.
- Initiated sales campaigns to increase deposits and loan products in the branch.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Education
Business Management
Dickinson State University
Dickinson, NDSkills
- HRIS software
- Recruitment Strategies
- Compensation and benefits
- Organizational Development
- Payroll
- Company policies
- Employee engagement
- Employee Relations
- Employee Retention
HRIS Systems
- BambooHR
- ADP
- Rippling
Timeline
HR Manager
Cars and Bids, LLC
08.2023 - Current
Operations Manager & Board Member
E&M Services
03.2023 - 05.2024
Human Resources Operations Manager
Veritas Drilling Solutions
03.2018 - 02.2023
Payroll Specialist
Brady Martz
08.2017 - 02.2018
Director of Operations
Anytime Fitness
07.2013 - 06.2017
Branch Manager
US Bank
01.2007 - 06.2013
Business Management
Dickinson State University
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