Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Engineering Operations Manager
Shawntech Communications/Trace-Tek
09.2017 - Current
Enhanced production efficiency by implementing streamlined processes and innovative solutions.
Reduced downtime for equipment maintenance through proactive scheduling and regular inspections.
Managed day-to-day operations of engineering departments, ensuring smooth workflows and timely project completion.
Developed effective communication channels between departments, promoting collaboration and information sharing.
Implemented preventative maintenance programs to reduce equipment failure rates and minimize production delays.
Conducted performance evaluations of team members, providing constructive feedback for improvement opportunities and recognizing outstanding achievements.
Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
Provided technical assistance during operational changes via both on-site support and remotely.
Security Cast Member
Walt Disney World Company
06.2016 - 03.2017
Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
Contributed to the success of special events by executing assigned tasks efficiently and professionally.
Provided accurate information and helpful guidance to visitors, improving their overall park experience.
Adhered strictly to company guidelines for appearance standards and conduct while representing the brand both on-stage and offstage.
Maintained professional attitude and demeanor at all times.
Police Officer
City Of Lake Geneva Police Department
12.2013 - 04.2016
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Answered emergency calls for help from citizens and business owners.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Education
Associate of Applied Science - Criminal Justice
Gateway Technical College
Kenosha, WI
05.2013
Skills
Scheduling Coordination
Decision Making
Equipment Maintenance
Process Improvement
MicroSoft Office
Concur
Logistical Planning
Military Service
2006-2015 Sergeant United States Army National Guard, Honorable Discharge. 2009-2010 Operation Iraqi Freedom