My primary responsibilities include facilitating and adhering to pre-employment, onboarding, payroll,
and off-boarding paperwork and processes while ensuring compliance is upheld within the designated
market
In this role I detect and prevent non-compliance and promote an organizational culture that
encourages ethical conduct and a commitment to compliance with the law
Complete review of candidate
background/ drug screen results to determine employment eligibility and adhere to correct FCRA hiring
processes
Assisting with both collecting, assembling and submitting weekly payroll
Assist with audit
due diligence while reviewing and analyzing business cases on behalf of Nesco.
Surge Case Investigator/Contact Tracer
PCG Staffing Solutions
12.2021 - 03.2022
Act as a primary point person to call people with a positive diagnostic test for
COVID-19, provide support and gather information, including information about the disease
Triage and coordinate next steps for isolation for cases and quarantine for individuals the person has
been in contact with
Actively listened to patients, handled concerns quickly and communicated with cases in a professional
and empathetic manner
Collected protected heath information, recorded information and symptoms into the statewide
Commcare system
Coordinate tracking efforts with local health authority and refer high level cases to local resources
Oversee quality control of data collection and data reporting
Make informed, educated decision on case management based on interview guidelines.
Restaurant General Manager
McDonald's Restaurant
01.2009 - 04.2021
Human relations
Inventory management
Training/Development/Team Building
Customer satisfaction
Scheduling
Implementing new products
Increase sales/guest counts
Budgeting and Cost controls
Mentored new hires, resulting in stronger staff development and increased productivity
Recognized and tapped talented staff to fill key positions and maximize productivity
Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 12-member management team
Set clear expectations and created positive working environment for employees.
Carefully interviewed, selected, trained, and supervised staff.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Led and directed team members on effective methods, operations, and procedures.
Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
Business Management
Mansfield University of Pennsylvania
Human - Resource Management, business management
Capella University
06.2022
Skills
Training and Development
Staff Scheduling
Staffing and Sales Reporting
Compliance Requirements
Administering Payroll
Data Entry
Customer Service
Certification
Training and Development (10+ years)
Employee scheduling (10+ years)
Data Collection (1 year)
Administrative Experience (1 year)
Data entry (1 year)
Customer service (10+ years)