Mario Benavides
Pleasanton,TX
Summary
Dynamic professional with a proven track record at P&W Sales Inc., adept in leveraging interpersonal communication and networking skills. Excelled in customer engagement and inventory management, fostering significant client relationships and driving brand growth.
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
19
19
years of professional experience
Work History
Utilities to Become Operator
Nesco Resource
01.2025 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Maintained organized work area by cleaning and removing hazards.
- Inspected products and machines to maintain quality and efficiency.
- Perform LOTO for machinery
- Taking samples
Sales Representative
P&W Sales Inc.
05.2022 - 11.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Manager
P&W Sales Inc.
02.2019 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Outside Sales Representative
P&W Sales Inc
07.2018 - 02.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Customer Service Representative
Weatherford
05.2013 - 10.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Inspection Hand
Lead Non-Destructive Testing
03.2013 - 10.2013
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
- Fostered a positive working environment by consistently demonstrating professionalism, respect, and collaboration with team members.
Sales Manager
Unlimited Oilfield Supplies
04.2010 - 04.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Graphic Designer
L&F Distributors
04.2007 - 04.2010
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
Education
BFA Specialization in Graphic Design - Graphic Design
The University of Texas Rio Grande Valley
Edinburg, TX04-2009
Skills
- Interpersonal communication skills
- Product and service knowledge
- Inside and outside sales
- Inventory Management
- Multitasking
- Customer Engagement
- Networking skills
Languages
Spanish
Native or Bilingual
Timeline
Utilities to Become Operator
Nesco Resource
01.2025 - Current
Sales Representative
P&W Sales Inc.
05.2022 - 11.2024
Manager
P&W Sales Inc.
02.2019 - 05.2022
Outside Sales Representative
P&W Sales Inc
07.2018 - 02.2020
Customer Service Representative
Weatherford
05.2013 - 10.2016
Inspection Hand
Lead Non-Destructive Testing
03.2013 - 10.2013
Sales Manager
Unlimited Oilfield Supplies
04.2010 - 04.2013
Graphic Designer
L&F Distributors
04.2007 - 04.2010
BFA Specialization in Graphic Design - Graphic Design
The University of Texas Rio Grande Valley