Professional with strong background in e-commerce and retail logistics. Known for fostering team collaboration and delivering reliable results in fast-paced environments. Skilled in inventory control, warehouse operations, and process optimization. Adaptable to changing needs and consistently dependable.
Work History
Assistant Receiving Manager
1 Year 8 Months
Heyday | 02.2025 - Current
Led daily receiving operations, coordinated team workflow, and prioritized scheduling and coverage.
Reviewed buyer invoices and pricing; managed receiving, deliveries, special orders, and inventory discrepancies.
Directed receiving assistants and collaborated across departments to resolve operational issues and ensure accurate inventory.
February 2025
Coordinated daily receiving workflows, verifying inbound shipments against purchase orders and packing slips.
Inspected merchandise for damage, discrepancies, and labeling accuracy before stockroom distribution.
Trained team members on receiving procedures, documentation standards, and storage protocols.
Reconciled shipment variances with vendors and internal teams to maintain inventory accuracy.
Monitored stockroom conditions, ensuring clean, safe, and compliant receiving operations.
Streamlined intake processes to reduce delays in merchandise processing and floor placement.
Maintained detailed receiving records, supporting accurate inventory tracking and audit readiness.
Collaborated with sales and merchandising teams to optimize product flow from receiving area to store shelves.
Boosted employee morale through consistent recognition of hard work, fostering a positive team atmosphere within the Receiving Department.
Played an instrumental role in warehouse space planning initiatives, maximizing storage capacity while maintaining ease of access for employees.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
E-Commerce Fulfillment Coordinator
7 Months
Heyday | 07.2024 - 02.2025
Coordinated daily e-commerce fulfillment, packing, shipping, and inventory management to ensure timely order processing.
Led and mentored fulfillment staff, enhancing customer service and effectively resolving order and inventory issues.
Coordinated daily order fulfillment across pick, pack, and ship workflows to maintain accurate outbound processing.
Reviewed orders for address, inventory, and payment issues before release to reduce fulfillment errors.
Tracked shipment status and resolved carrier delays by communicating with logistics partners and internal teams.
Shopify Website Manager, Marketing & Sales
8 Months
La Cuisine | 11.2023 - 07.2024
Managed Shopify e-commerce operations, optimizing product listings, inventory management, and sales channels while enhancing SEO, analytics, promotions, and Klaviyo email marketing.
Supported Shopify POS and fulfillment processes, streamlining purchasing, warehouse organization, visual merchandising, and customer service while creating marketing content.
Managed website content updates, ensuring product pages, promotions, and brand messaging remained accurate.
Coordinated with marketing and merchandising teams to publish timely digital campaigns and seasonal launches.
Monitored site performance and resolved usability issues to improve customer browsing experience.
Owner
7 Years 9 Months
Yellow Aspen Mercantile | 01.2019 - 2023
Launched and ran an e-commerce retail business, directing Shopify, product selection, inventory, fulfillment, website, social media, content, branding, and marketing.
Built vendor relationships to support timely product replenishment and assortment planning.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Managed day-to-day business operations.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Owner
4 Years
Little Lone Pine, LLC | 01.2018 - 01.2022
Founded and operated handmade children's goods business, overseeing product development, Etsy and Shopify sales platforms, wholesale and consignment, inventory management, fulfillment, branding, web design, and marketing efforts.
Curated product assortment, selecting inventory that matched customer demand and seasonal trends.
Managed day-to-day business operations.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Attended large marketplace events with extensive product production management.
Professional Hair Stylist & Makeup Artist
Self-employeed | 2008 - 2018
Licensed cosmetologist with extensive client service, styling, color, makeup, wedding, editorial, and media experience; freelance makeup artist experience with Chanel Inc.
Consulted clients to assess hair goals, recommend services, and deliver personalized styling solutions.
Executed precision cuts, color services, blowouts, and finishing techniques aligned with client preferences.
Managed appointment flow, service timing, and client readiness to support smooth daily operations.
Built repeat clientele through consistent quality, attention to detail, and strong customer relationships.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Sales Associate
2 Years
Nordstrom · Chanel | 01.2003 - 01.2005
Facilitated retail sales to enhance customer shopping experience, personalized customer service, and professional makeup application.
Assisted customers with product selection, questions, and checkout transactions.
Maintained organized sales floor, ensuring merchandise was stocked and properly presented.
Processed payments accurately using point-of-sale systems and balanced cash drawer activities.
Education
Licensed Cosmetologist - Cosmetology
Paul Mitchell The School | Costa Mesa, CA | 01-2007
Completed 1600 hours of professional training
Professional licenses held in both CA and MT
Skills
Receiving & Fulfillment
Inventory Management
Order fulfillment
Warehouse operations
Receiving operations
E-commerce
Shopify
Klaviyo
Operations Leadership
Team Coordination
Purchasing Coordination
Customer Experience
Customer service
Team collaboration
Scheduling
Operations management
Inventory auditing
Problem-solving
Attention to detail
Time management
Effective communication
Freight management
Stock rotation
Shipping and receiving
Certification
Licensed Cosmetologist - California (2008–Present), Montana (2022–Present)