Dynamic professional with extensive experience at Menards Inc., excelling in shipping and receiving, inventory management, and team leadership. Proven ability to enhance operational efficiency and foster collaboration, while ensuring compliance with safety standards. Skilled in problem-solving and vehicle operation, consistently achieving departmental goals and improving team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Receiving Manager
Menards Inc. - Home Improvement
Celina, OH
10.2023 - Current
Assisted in receiving and inspecting incoming shipments for accuracy and quality.
Supported inventory management by organizing and labeling stock efficiently.
Learned to operate warehouse equipment safely, ensuring compliance with safety standards.
Collaborated with team members to maintain clean and organized storage areas.
Adapted quickly to various tasks, demonstrating flexibility in a fast-paced environment.
Helped track inventory levels using warehouse management systems effectively.
Engaged in ongoing training to improve operational knowledge and skills within the team.
Ensured compliance with safety regulations by conducting routine equipment inspections and maintaining a clean, organized work environment.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Trained multiple team members on lift trucks and other company equipment.
Pulled, verified, and packaged items for shipment.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coordinated driver dispatch to accomplish daily delivery requirements.
Organized records of vehicles, schedules and completed orders.
Oversaw daily operations to ensure adherence to company standards and policies.
Managed team performance through regular training and development sessions.
Developed and maintained strong relationships with team members and stakeholders.
Assistant Order Pick Up Manager
Menards Inc. - Home Improvement
Celina, OH
04.2025 - 07.2025
Implemented process improvements that enhanced operational efficiency and productivity.
Coordinated projects across departments, ensuring timely completion of objectives.
Analyzed workflow processes to identify areas for improvement and streamline tasks.
Provided feedback and support to staff, fostering a collaborative work environment.
Assisted in budget management, tracking expenditures against operational goals.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Carefully packaged items for shipment directly to guests.
Prepared deliveries to go out following the workplace and city safety guidelines.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established team priorities, maintained schedules and monitored performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Developed detailed plans based on broad guidance and direction.
Oversaw daily operations to ensure adherence to company standards and policies.
Managed team performance through regular training and development sessions.
Developed and maintained strong relationships with team members and stakeholders.
Crew Member
McDonald's
Celina, OH
09.2021 - 06.2023
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Operated point-of-sale systems accurately, handling cash transactions and processing orders efficiently.
Collaborated with team members to maintain cleanliness and organization of work area, enhancing overall productivity.
Assisted in training new crew members on operational procedures and company standards for consistent service delivery.
Contributed to team goals by participating in daily briefings, sharing insights on customer preferences and feedback.
Worked front counter, drive-thru and other areas.
Collaborated with team members to complete orders.
Worked well with teammates and accepted coaching from management team.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Cleaned and maintained all areas of restaurant to promote clean image.
Improved customer satisfaction by providing friendly and efficient service at the register.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided excellent customer service by greeting customers and meeting quality expectations.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Trained new team members on procedures, customer service, and sales techniques.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Became familiar with products to answer questions and make suggestions.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Increased customer satisfaction with prompt and accurate order taking.
Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Education
Bachelor's in Biblical Studies - Theology
Destiny School of Ministry
Celina, Ohio
06-2025
High School Diploma -
Celina City Schools
Celina
05-2023
Skills
Shipping and receiving
Warehouse operations
Stock rotation
Freight management
Teamwork
Order fulfillment
Customer service
Time management
Problem-solving
Vehicle operation instructor
Attention to detail
Certification
Licensed [Lift Operator] - From November 2023-Current.