Lindsey Terry

Optic One Eye Care Centers Of

09.2010 - 12.2024

Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Assisted with dilating patients or using eye medications when directed by optometrist.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Strengthened communication skills through regular interactions with others.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Managed administrative duties with phone reception, appointment scheduling and payment processing.