Friendly and a team player when it comes to helping customers or other employees. I am attentive to customers and ready to help solve any problems or answer any questions they may have.
Overview
3
3
years of professional experience
Work History
E-Commerce Personal Shopper
Rouses Market
Baton Rouge, LA
01.2022 - Current
Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
Customer Service Associate
Lowes Home Improvement
Opelousas, LA
05.2020 - 12.2021
I worked the cash register, customer service desk, answered phones, and worked the sales floor assisting customers
I worked with customers to help solve any problems they may have with internet orders, deliveries, or pickups
Lowes allowed me to get experience with assisting customers and being able to work with my other associates to solve any problems that would arise.
Waitress
Chicory’s
Grand Coteau, LA
09.2019 - 05.2020
I served customers their food and made different types of coffee
I made sure customers food was how they wanted it and would refill their drinks
Being a waitress allowed me to understand what it’s like to attend to someone’s wants and needs.
Used cash registers and credit card machines to cash out customers.
Education
No Degree - Business Administration
Louisiana State University At Eunice (LSUE)
Eunice
No Degree - Business Administration
Louisiana State University (LSU)
Baton Rouge, LA
12.2023
Skills
Cool Under Pressure
Special Requests and Substitutions
Team Player
Customer Service and Rapport
Verifying Order Accuracy
Timeline
E-Commerce Personal Shopper
Rouses Market
01.2022 - Current
Customer Service Associate
Lowes Home Improvement
05.2020 - 12.2021
Waitress
Chicory’s
09.2019 - 05.2020
No Degree - Business Administration
Louisiana State University At Eunice (LSUE)
No Degree - Business Administration
Louisiana State University (LSU)
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