Lindsey Turnage
Shreveport,LA
Summary
Dynamic leader with a proven track record at Colonial Life, excelling in sales management and fostering teamwork. Demonstrated success in enhancing team productivity and exceeding sales targets through effective recruitment, training, and relationship building. Skilled in customer service and time management, consistently achieving high levels of satisfaction and retention.
Overview
15
15
years of professional experience
Work History
Agency Development Manager
Colonial Life
01.2023 - Current
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Conducted regular performance reviews with agents to identify areas for improvement and establish career goals.
- Organized training workshops for agents, focusing on product knowledge, sales techniques, and industry trends.
- Assisted in recruiting top talent for the agency, leading to a stronger team capable of exceeding targets consistently.
- Assisted management in setting sales targets and monitoring progress towards these goals throughout the year.
Agency Sales Representative
Colonial Life
04.2022 - 12.2022
- Effectively managed time allocation between prospecting new clients and nurturing existing accounts.
- Consistently exceeded sales quotas by diligently pursuing leads, cultivating relationships, and closing deals.
- Delivered engaging presentations about the agency''s services to prospective clients, resulting in new business partnerships.
District General Agent
Colonial Life
10.2021 - 04.2022
- Fostered a positive work environment that inspired teamwork among staff members while promoting individual development.
- Expanded market presence by identifying new business opportunities and building partnerships with existing clients.
- Enhanced team productivity by providing ongoing coaching and performance feedback to agents.
Agency Development Manager
Colonial Life
04.2019 - 09.2021
- Established performance goals for agents and provided feedback on methods for reaching those milestones.
- Recruited, interviews and hired agents, providing guidance and support to achieve individual and team goals.
- Addressed customer concerns promptly, ensuring high levels of satisfaction and retention.
Assistant Sales Manager
Colonial Life
02.2019 - 03.2019
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Trained new agents in successful sales and performance strategies.
Agency Sales Representative
Colonial Life
12.2018 - 01.2019
- Prepared and delivered sales presentations to new businesses.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Collaborated with team members to develop targeted sales pitches for various industries and markets.
Technician
Procter & Gamble Co
02.2017 - 11.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Bartender
Texas Roadhouse
06.2009 - 01.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Alexandria Senior High
Alexandria, LA05-2007
Skills
- Sales management
- Teamwork and collaboration
- Customer service
- Time management
- Recruitment and hiring
- Relationship building
Timeline
Agency Development Manager
Colonial Life
01.2023 - Current
Agency Sales Representative
Colonial Life
04.2022 - 12.2022
District General Agent
Colonial Life
10.2021 - 04.2022
Agency Development Manager
Colonial Life
04.2019 - 09.2021
Assistant Sales Manager
Colonial Life
02.2019 - 03.2019
Agency Sales Representative
Colonial Life
12.2018 - 01.2019
Technician
Procter & Gamble Co
02.2017 - 11.2018
Bartender
Texas Roadhouse
06.2009 - 01.2017
High School Diploma -
Alexandria Senior High
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