Overview
Work History
Education
Skills
Languages
Timeline
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Austin Birtcher

Gahanna,OH

Overview

8
8
years of professional experience

Work History

Senior Collections Specialist

Discover
10.2023 - Current
  • Negotiation skills, customer service oriented, ensured up to date on compliance needs, top performer

Seafood Department Head

Kroger
06.2017 - 12.2021
  • Supervised daily operations of the seafood department, ensuring quality, freshness, and compliance with food safety standards
  • Managed inventory, placed vendor orders, and controlled costs to meet sales and profit goals
  • Created and maintained employee schedules, balancing labor needs with budget requirements
  • Trained, mentored, and evaluated new hires to build a high-performing customer-focused team
  • Delivered excellent customer service by addressing inquiries, resolving issues, and recommending products

Education

Bachelor of Science - Finance And Accounting

Southern New Hampshire University
Hooksett, NH

Skills

  • Professional diligence
  • Time optimization
  • Trustworthiness and honesty
  • Leadership skills

Languages

English - Fluent

Timeline

Senior Collections Specialist

Discover
10.2023 - Current

Seafood Department Head

Kroger
06.2017 - 12.2021

Bachelor of Science - Finance And Accounting

Southern New Hampshire University

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Austin Birtcher