Lindsey York
Denver,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ISO Management Representitve
Erickson Metals Corporation
04.2019 - Current
- Enhanced customer satisfaction by addressing and resolving complex issues efficiently.
- Maintained thorough documentation of all interactions, ensuring accurate records and efficient follow-ups when needed.
- Developed comprehensive training materials to ensure new team members were adequately prepared for their roles.
Inside Sales Representative
Erickson Metals Corporation
02.2018 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Managed friendly and professional customer interactions.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Marketing Manager
Erickson Metals Corporation
02.2018 - Current
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Optimized email campaigns to increase open and click-through rates.
Manager
Skippy's Bar And Grill
05.2014 - Current
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Paraprofessional
Denver Public Schools
08.2007 - 03.2015
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students' best interests.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
Education
Bachelor of Arts - Elementary Education
University of Northern Colorado
Skills
- Sales Support
- Performance metrics analysis
- Escalation management
- Customer Retention Strategies
- Inventory Tracking
- Creative solutions
- Attention to Detail
- Order Processing
- Time Management
- Multitasking Abilities
- Excellent Communication
- Problem-Solving
Certification
- OSHA Compliance, Fred Pryor Seminars - 2019
Timeline
ISO Management Representitve
Erickson Metals Corporation
04.2019 - Current
Inside Sales Representative
Erickson Metals Corporation
02.2018 - Current
Marketing Manager
Erickson Metals Corporation
02.2018 - Current
Manager
Skippy's Bar And Grill
05.2014 - Current
Paraprofessional
Denver Public Schools
08.2007 - 03.2015
Bachelor of Arts - Elementary Education
University of Northern Colorado