Lindy Ducker
Milton,FL
Summary
Hardworking, enthusiastic social work student with a focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work with Waterfront Rescue Mission, Habitat for Humanity, and The Joy Committee. Works well with colleagues, students, and the community with skills in working in both team-based and independent capacities. A confident student passionate about learning new skills. Ambitious, driven individual ready to work hard and learn from professionals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Work Intern
Waterfront Rescue Mission
Pensacola, FL
05.2024 - Current
- Organized and maintained case records in accordance with agency policies and procedures.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Provided crisis intervention when necessary, including responding to emergency calls regarding potential suicide or domestic violence situations.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
- Educated clients about available community resources that could benefit them.
- Supported social worker with client case management services.
- Adhered to professional standards and ethical practices in all client interactions.
- Assisted staff with rural communities and underserved populations outreach.
- Contributed to the evaluation and improvement of service delivery processes.
- Participated in community outreach programs to raise awareness of social services.
- Engaged in continuous learning on social work practices and ethical guidelines.
- Collected data and entered into internal system database.
- Fostered positive relationships with clients, families, and community partners.
- Observed therapy delivery, noting treatment models and techniques.
- Collaborated with community agencies to offer clients additional support.
- Assisted homeless clients with procuring mental health support and other various community resources.
School Bus Driver Trainer
Student Transportation of America, STA
Milton, FL
08.2018 - Current
- Provided classroom instruction and hands-on training for school bus drivers on proper driving techniques, safety regulations, and customer service.
- Conducted evaluations of each driver's performance to ensure adherence to all applicable laws and regulations.
- Assisted in the development of an effective curriculum to meet state requirements for school bus driver certification.
- Maintained accurate records of attendance, tests administered and results achieved by trainees.
- Responded promptly to any incidents or accidents involving school buses or personnel under his and her supervision.
- Provided feedback and guidance on areas needing improvement related to job performance or safety issues.
- Communicated regularly with supervisors regarding progress of training sessions.
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
- Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
- Prepared weekly reports summarizing activities conducted during each training session.
School Bus Driver
Student Transportation of America, STA
Milton , FL
07.2015 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Assisted with loading and unloading of passengers as needed.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Communicated effectively with parents regarding student transportation issues.
- Developed positive relationships with students through friendly interactions.
- Reported student behavior incidents promptly to the appropriate personnel.
- Monitored student behavior on the bus and enforced rules consistently.
- Responded quickly in emergency situations by taking appropriate actions.
- Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
- Provided safe and reliable school bus transportation service on fixed routes.
- Operated motorized ramps and lifts to assist special needs students.
- Acquired and maintained certification in basic first aid and CPR.
Retail Supervisor
Bealls Outlet
Milton, FL
01.2011 - 04.2014
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
CNA
Uni Health
Milton, FL
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Education
Bachelor of Arts - Social Work
The University of West Florida
Pensacola, FL08-2024
Associate of Arts - Social Work
Pensacola State College
Pensacola, FL05-2022
Certification - Phlebotomy
Express Training Services
Pensacola, FL01-2013
Certification - Certified Nursing Assistant
George Stone Area Vocational-Technical Center
Pensacola, FL12-2008
High School Diploma -
Santa Rosa Adult School
Milton, FL05-2008
Skills
- Special Needs Support
- Emergency Procedures
- Managing Safety
- Maintaining Compliance
- Observing Performance
- Accident Prevention
- Strategic Planning
- Processes and Procedures
- Goal-Oriented
- Policy Enforcement
- Training
- Employee Motivation
- Behavioral Management
- Client Confidentiality
- Client documentation
- Resource Navigation
- Crisis Intervention
- Client Advocacy
- MS Office
- Community Resources
- Compassionate
Certification
- CPR Certification
- CDL Class B with Student and Passenger Endorsement
Accomplishments
- Honor Student
- Awards for Performance
References
References available upon request.
Timeline
Social Work Intern
Waterfront Rescue Mission
05.2024 - Current
School Bus Driver Trainer
Student Transportation of America, STA
08.2018 - Current
School Bus Driver
Student Transportation of America, STA
07.2015 - Current
Retail Supervisor
Bealls Outlet
01.2011 - 04.2014
CNA
Uni Health
Bachelor of Arts - Social Work
The University of West Florida
Associate of Arts - Social Work
Pensacola State College
Certification - Phlebotomy
Express Training Services
Certification - Certified Nursing Assistant
George Stone Area Vocational-Technical Center
High School Diploma -
Santa Rosa Adult School