Summary
Overview
Work History
Education
Skills
Volleyball
Timeline
Generic

Lindy Pattison

Brookings,SD

Summary

Dynamic Chief Experience Officer with extensive experience in customer relations, sports officiating, and food service. Proven track record in managing high-stress situations, enhancing customer satisfaction, and promoting positive experiences. Skilled in effective decision-making, conflict resolution, and team collaboration.

Overview

6
6
years of professional experience

Work History

CEO(Chief Experience Officer)

World Classrooms
03.2022 - Current
  • Built personal relationships with guests to promote positive experiences.
  • Communicated positively with children and guardians.
  • Delivered high-quality customer service by addressing client concerns or questions promptly and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Volleyball Referee

EmBe
09.2019 - 04.2021
  • Contributed to a positive sporting atmosphere by interacting respectfully with players, coaches, and spectators.
  • Displayed courteous, friendly attitude and served as positive role model in volleyball matches.
  • Enhanced game fairness by accurately interpreting and enforcing volleyball rules and regulations.
  • Facilitated smooth transitions between sets by quickly resetting the court layout according to regulation requirements while maintaining an accurate score count throughout each set played.
  • Promoted sportsmanship among players through effective communication and conflict resolution.
  • Participated regularly in volleyball officiating training to keep skills and knowledge current.
  • Contributed to the growth of volleyball as a sport within the community by mentoring aspiring referees, sharing knowledge and experiences gained throughout years of officiating experience.

Smoothie Specialist

Juice Stop
04.2018 - 08.2020
  • Took customer orders and accurately processed in system.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Prepared and served juices and blended drinks.
  • Operated POS system for quick order entry and cash drawer accuracy.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Solved problems, finding possible causes, and taking action to correct.
  • Communicated special requests and coordinated daily tasks working with teammates.
  • Collaborated with team members to optimize workflow efficiency during peak hours.
  • Enhanced customer satisfaction by creating consistent, high-quality smoothies tailored to individual preferences.

Education

Master of Science - Athletic Training

South Dakota State University
Brookings, SD
05.2027

Skills

  • Effective Decision Making
  • Crisis Management
  • Relationship and Team Building
  • Leadership and People Development
  • Working under pressure
  • Sportsmanship
  • Respectfulness
  • Coaching experience
  • Conflict Management
  • Player Safety
  • Volleyball rules knowledge
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Reliability
  • Excellent Communication

Volleyball

I have played volleyball since I was about 5 years old. I played club volleyball at the Sanford Pentagon since 6th grade. I played volleyball all 4 years of high school. I also worked as the varsity team manager sophomore year in high school at Roosevelt High School. I have also officiated volleyball at EMBE for little league teams and helped in some coaching aspects with camps for them. I know the rules and dynamics of volleyball and have tons of experience watching and playing the sport.

Timeline

CEO(Chief Experience Officer)

World Classrooms
03.2022 - Current

Volleyball Referee

EmBe
09.2019 - 04.2021

Smoothie Specialist

Juice Stop
04.2018 - 08.2020

Master of Science - Athletic Training

South Dakota State University

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Lindy Pattison