Lindy Whitten
Yanceyville,NC
Summary
Dynamic banking professional with a strong work ethic and exceptional customer service skills, honed at Wells Fargo. Proven track record in transaction processing accuracy and promoting financial products, enhancing customer satisfaction. Adept at resolving complex inquiries with patience and empathy, ensuring compliance with regulations while improving service workflows.
Overview
22
22
years of professional experience
Work History
Teller
Wells Fargo
Reidsville, NC
04.2024 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with inquiries regarding accounts and services.
- Promoted bank products to enhance customer satisfaction and overall experience.
- Maintained compliance with banking regulations and internal policies.
Member Service Representative
Truliant Federal Credit Union
Mebane, NC
01.2014 - 12.2017
- Assisted members with inquiries about accounts and transaction requests to provide prompt support.
- Guided members in understanding credit union products to enhance overall satisfaction.
- Processed loan applications and opened accounts accurately while adhering to compliance guidelines.
- Collaborated with team members to improve service workflows for increased efficiency.
- Resolved complex member issues by evaluating concerns and delivering appropriate solutions.
Teller
Bank of America
Graham, NC
11.2004 - 01.2014
- Process customer transactions accurately and efficiently.
- Assist customers with inquiries regarding accounts and services.
- Promote bank products to enhance customer experience and satisfaction.
- Maintain compliance with banking regulations and internal policies.
Education
Art And Graphic Design -
Averett University
Danville, VAHigh School Diploma -
Western Alamance High School
Elon, NC05.2000
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Positive
- Transaction processing accuracy
- Patience and empathy
Timeline
Teller
Wells Fargo
04.2024 - Current
Member Service Representative
Truliant Federal Credit Union
01.2014 - 12.2017
Teller
Bank of America
11.2004 - 01.2014
Art And Graphic Design -
Averett University
High School Diploma -
Western Alamance High School