Detail-oriented professional with 20+ years of experience in public safety, utility services, and community support. Skilled in clear communication, problem solving, and team collaboration. Known for managing records, scheduling work orders, and supporting accurate service requests.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Utility Coordinator
Green Valley SUD
Marion, TX
08.2016 - 10.2026
Coordinated utility service requests for Green Valley SUD water customers, enhancing service delivery and customer satisfaction.
Scheduled water and sewer inspections, and field service work orders.
Communicated service updates with customers, crews, and office staff.
Processed new service applications, transfers, and disconnection requests.
Tracked account changes in billing and customer service systems.
Reviewed utility records for accuracy, completeness, and follow-up needs.
Facilitated clear communication among team members to enhance project collaboration.
Monitored compliance with industry regulations to maintain operational standards.
Police Officer
Marion Police Department
Marion, TX
06.2015 - 07.2024
Protected citizens by preventing crime, enforcing laws and apprehending suspects.
Patrolled Marion neighborhoods and business districts, deterring crime and enhancing community safety.
Enforced state laws and Marion ordinances during traffic and criminal investigations.
Performed traffic stops, issued citations, and assisted motorists across Marion.
Responded to emergency calls for service, providing timely assistance to ensure public safety.
Evaluated emergency situations to determine appropriate response actions. and coordinated response efforts during emergency incidents.
Interviewed victims, witnesses, and suspects to gather facts for investigations.
Collaborated with officers, supervisors, and community members on public safety concerns.
Provided security at public events, ensuring a safe environment for attendees during parades, concerts, and sporting events.
School Bus Driver
Marion ISD
Marion, TX
08.2015 - 08.2016
Operated Marion ISD school buses along assigned routes safely.
Transported students to school in a timely manner while keeping assigned route schedule.
Assisted students with special needs during transportation routines.
Inspected Marion ISD buses before and after daily trips.
Followed district safety standards and emergency response procedures.
Obeyed DOT rules and regulations and local laws to maximize safety.
Communicated route changes with Marion ISD transportation staff.
Fostered positive relationships with students through engaging and friendly interactions.
Police Officer
Texas State University - San Marcos
San Marcos, Texas
03.2002 - 05.2015
Quickly assess and respond to emergency situations to ensure public safety.
Conducted routine patrols to enhance safety and security of campus facilities.
Monitor campus grounds to deter criminal activity and maintain public order.
Engaged with students to build positive relationships and increase safety awareness.
Provide guidance and support to students regarding campus policies and procedures.
Coordinate with emergency services to manage incidents and provide assistance.
Documented findings and prepared detailed reports to facilitate further action and review.
Gave testimony in court regarding investigations conducted.
Employed various technologies to enhance job performance and efficiency. including computers, cameras, and radar guns to complete job duties.