Linh Ho
Chicago,IL
Summary
An ambitious and dedicated junior undergraduate with a passion for IT consulting. Eager to learn, thrive, and contribute to the organization with the position of IT consultant.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
UIC UVM Starbucks
07.2023 - 07.2024
- Supervised a team of 5 baristas each shift.
- Train new baristas with the support of Starbucks Training Guidelines.
- Ensure proper safety and sanitation routines throughout shifts
- Communicate with baristas to ensure smooth operations.
- Working with the store manager to maintain and improve the store's performance
- Answer customers' inquiries and ensure the Starbucks Experience for customers
Barista
UIC UVM Starbucks
06.2023 - 07.2024
- Assisted an average of 350 customers daily.
- Coordinated with as team of 5 baristas to enhance customer experience through quick food and beverage preparation and a welcoming atmosphere.
- Follow coffee, safety, cleanliness, and other routines based on provided guidelines
Tutor
Gia Long Tutoring Center
02.2022 - 07.2022
- Assisted 3 students individually with tailored study programs that helped students improve performance by 20% - 50%
- Evaluated students' performance and mental well-being through observation and direct interaction
- Conducted weekly reports and discussed with parents about students' progress.
Teaching Assistant
Duc Trong English Center
09.2018 - 06.2019
- Organized and monitored the classrooms effectively.
- Assisted two foreign teachers monthly in teaching and connecting with local students.
- Helped 50+ students improve confidence and English using skills considerably.
Education
BACHELOR OF SCIENCE (B.S.) IN INFORMATION AND DECISION SCIENCES -
University of Illinois At Chicago
Chicago, IL12.2025
Skills
- R
- SQL
- Python
- Excel
- Access
- Data visualization
Timeline
Shift Supervisor
UIC UVM Starbucks
07.2023 - 07.2024
Barista
UIC UVM Starbucks
06.2023 - 07.2024
Tutor
Gia Long Tutoring Center
02.2022 - 07.2022
Teaching Assistant
Duc Trong English Center
09.2018 - 06.2019
BACHELOR OF SCIENCE (B.S.) IN INFORMATION AND DECISION SCIENCES -
University of Illinois At Chicago
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