Linh Trac
San Jose,CA
Summary
Dedicated and focused Project Management Specialist with over 3 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
5
5
years of professional experience
Work History
Project Manager/Office Manager
EMD Electronics
San Jose, California
08.2021 - Current
- Spearheaded the planning, management, and execution of 5 marketing projects, resulting in a 20% increase in brand visibility and a 15% rise in market penetration
- Collaborated with cross-functional teams to identify areas for improvement, leading to the implementation of ergonomic workstations and improved safety/emergency response protocols
- Infused a culture of fun and collaboration through innovative projects, team-building activities, and regular events, leading to a 25% improvement in team cohesion
- Efficiently managed vendor relationships, ensuring timely payment of invoices through our SAP system, contributing to a streamlined financial process
- Played a key role in the onboarding process for new employees, overseeing the process from initiation to completion, ensuring a smooth transition and positive experience.
Office and Client Services Associate
Rebuilding Together Silicon Valley
San Jose, California
08.2020 - 08.2021
- Successfully qualified and processed over 300 low-income homeowners' applications, enabling the provision of free-of-cost safety and accessibility home repairs to marginalized communities
- Served as a pivotal liaison between the County of Santa Clara and homeowners, securing funding and ensuring compliance with federal, state, and local environmental standards for more than 500 projects
- Coordinated and facilitated meetings, volunteer events, and activities, fostering community engagement and ensuring seamless execution of projects
- Managed inventories and office supplies/equipment, optimizing resource allocation and ensuring operational efficiency.
Tax Associate
TN Tax Solutions
San Jose, California
10.2018 - 04.2019
- Contributed to the compilation of over 200 state and federal tax returns for individuals and corporations, leveraging proficiency in Drake Tax Software to ensure accurate and compliant filings
- Managed and processed quarterly reports (941, CA-DE9, and CA-DE9C) for more than 50 businesses, ensuring timely submission and adherence to regulatory requirements
- Demonstrated expertise in preparing paychecks in ADP and tax payments for 50+ businesses through EFTPS and EDD, resolving payroll issues efficiently and resourcefully.
Education
Bachelor’s Degree in Business: Management Information Systems (MIS) -
San Jose State University
05.2020
Skills
- Python
- Java
- Salesforce
- SAP
- ADP
- Microsoft Suite (ie Word, Excel, PowerPoint, Project)
- Communications
- Customer Service
- Project Management
- Teamwork
- Analytical Skills
- Problem Solving
- Leadership
- Project Tracking
- Document Management
- Logistics Management
- Schedule Management
Leadership Experience
- John XXIII, San Jose, CA, Volunteer Member, 06/01/16, Present, Provide lessons to educate over 100 seniors so they could acquire proficient English language skills and civics knowledge to successfully pass the U.S Naturalization Exam.
- Jih Der ShengDaw Temple, Oakland, CA, Volunteer Member, 01/01/16, Present, Develop a youth program that educates Asian Americans to reconnect and understand their culture, language, custom beliefs, and values.
Timeline
Project Manager/Office Manager
EMD Electronics
08.2021 - Current
Office and Client Services Associate
Rebuilding Together Silicon Valley
08.2020 - 08.2021
Tax Associate
TN Tax Solutions
10.2018 - 04.2019
Bachelor’s Degree in Business: Management Information Systems (MIS) -
San Jose State University
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