Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Linh Vo

Carlisle,PA

Summary

IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.

Overview

14
14
years of professional experience
2
2

Certifications

Work History

System Administrator/Engineer

ManTech International Corp.
01.2019 - 07.2025
  • Manage AWS Cloud virtual servers to provide back-end support for Cyber.mil and Public.Cyber.mil
  • Deploy and configure AWS EC2 instances
  • Deploy and configure VMware vCloud virtual servers
  • Manage ACLs and Security Groups through AWS Virtual Private Cloud (VPC)
  • Use AWS CloudWatch to review logs to identify errors/threats in effort to minimize site downtime
  • Manage user account using Active Directory
  • Maintain and secure Domain using Group Policy Objects (GPO)
  • Secure systems using ACAS credentialed scans and mitigating vulnerabilities
  • Monitor for IAVA and IAVM changes to be proactive in ensuring the system’s security
  • Weekly updates and patches to virtual systems and applications
  • Create new SOPs for new and existing technologies
  • Update SOPs to reflect technology growth
  • Use STIGs and SRGs to harden system security
  • Apply STIGs and SRGs to systems for ATO approval
  • Attend Security Reviews and defend acceptable risks in our environment
  • Research for new innovative processes/technologies to better secure our systems or to save on cost
  • Manage software licenses and SSL certificates on an annual basis

System Administrator

Tapestry Technologies
01.2018 - 01.2019
  • Provide Tier II support to local and remote users
  • Remote into user’s computer to apply fixes and updates
  • Setup and manage VTC and SVTC calls
  • Use Remedy ITSM ticketing system to track and complete tickets in a timely manner
  • Create, update, and maintain SOPs and TTPs for end users and other team members
  • Maintain a virtual lab environment and keep it up to date with STIGs and SRGs
  • Image computer systems for break/fix and Life Cycle Replacements
  • Run cables and fix patch panels when needed.
  • Manage a file server and perform backups and data restore as needed
  • Manage a print server and troubleshoot printer issues
  • Manage local NIPR/SIPR servers and perform weekly reboots for patches and updates

Personal Computer Support Technician

01.2014 - 01.2018

Computer Operator II

01.2012 - 01.2014

Education

Associate’s Degree in Specialized Technology - Computer Network Systems, Computer Networking

ITT Technical Institute
09.2011

Skills

  • System upgrades
  • System monitoring
  • System updates
  • Windows administration
  • Hardware and software installation
  • Virtualization
  • User management
  • Desktop troubleshooting
  • Network troubleshooting
  • Disaster recovery
  • Network security
  • IT documentation
  • File system administration
  • Device configuration
  • Server management
  • Server maintenance
  • Configuration management
  • Patch management
  • Cloud security management
  • Compliance auditing
  • Incident response
  • Time management
  • Problem-solving
  • Teamwork
  • Quick learner

Certification

  • AWS Certified Cloud Practitioner (CLF-C02)
  • CompTIA Security + CE (Exp:2027)
  • Department of Defense Top Secret Clearance

Languages

Vietnamese
Native or Bilingual

Timeline

System Administrator/Engineer

ManTech International Corp.
01.2019 - 07.2025

System Administrator

Tapestry Technologies
01.2018 - 01.2019

Personal Computer Support Technician

01.2014 - 01.2018

Computer Operator II

01.2012 - 01.2014

Associate’s Degree in Specialized Technology - Computer Network Systems, Computer Networking

ITT Technical Institute

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Linh Vo