LINNEA SHERMAN
Bozeman,Montana
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender and Front of House Supervisor
Sidewall Pizza Bozeman
09.2023 - Current
- Manage the bar by pouring beer and wine drinks for dining room customers as well as bar customers
- Manage all take-out and phone orders
- Manage all online orders, including uber
- Manage the floor of the restaurant
- Assist in any problem or complication that may come up during a shift
- Assist servers, hosts, and kitchen in any way needed
- Manage all server check-outs and gather the deposit for the day at the end of the night
- Close the restaurant, insuring everything is in order and lock up
- Check servers and hosts out when they are ready to leave a shift
- Manage any guest questions or interactions in which a manager is needed
Student Associate
Office of the Registrar, Montana State University
- Manage student interactions and questions
- First face people see and talk to in the office
- Organizing and file documents
- Update curriculum
- Manage online database (Banner).
Front Of House Support
Sidewall Pizza Company
- Assist servers
- Manage restaurant activity
- Manage and receive to-go orders and phone calls
- Managing flow of restaurant
- Provide customer service
- Bussing tables.
Hospitality Staff/Server
Alaska Wildland Adventures
- Jotted down customer orders and promptly delivered food and drinks
- Processed payments and completed register transactions accurately
- Monitored food and beverage levels to satisfy customer needs.
Ski School Support Staff- Outdoor
Aspen Skiing Company
- Responsible for set up and break down of meeting areas for ski school
- Responsible for check-in of the students of ski school
- Responsible for serving lunch to ski school students.
Housekeeper/Server
Majestic Heli Ski
- Responsible for cleaning all guest cabins
- Responsible for upkeep of the guest lodge
- Responsible for meal service (breakfast, lunch, and dinner)
- Responsible for all laundry
- Responsible for stocking firewood in the sauna, lodge, and staff areas
- Responsible for transporting guest luggage from the boat to the cabins
- Responsible for transporting food & supplies to the lodge
- Responsible for providing a great guest experience while in the lodge and around the grounds.
Server
Sidewall Pizza Company
06.2023 - Current
- Greet customers and interact in a pleasant, welcoming manner
- Explain the menu in detail including specials
- Deliver prompt service
- Manage large parties
- Remove dishes from tables once guests are finished
- Understand the flow of tables and anticipate what the guest will need
Server
White House Pizza
08.2023 - Current
- Maintained accurate records of cash transactions and deposits
- Promoted a positive work environment by encouraging collaboration among team members
- Greeted guests, escort them to seats and present them with menus and wine lists.
Host
White House Pizza
02.2021 - 04.2021
- Responsible for upkeep of the lodge (all common areas, dining room, locker room)
- Responsible for all guest cleaning services (tidying rooms, cleaning rooms after guest stays and preparing for next guest)
- Responsible for all laundry in the lodge
- Server for two meals a day (breakfast and dinner; must know guest names/dietary restrictions; responsible for setting up and breaking down meals)
- Responsible for providing a five-star dining experience.
Helped FOH team members
08.2018 - 08.2020
- Helped FOH team members, maintaining positive working relationships
- Engaged with guests to maximize satisfaction with food and service
- Trained new hosting employees on proper protocols and procedures for providing an outstanding guest experience
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Monitored dining room activity to ensure compliance with health regulations
- Processed phone and online orders, keeping food hot and fresh until picked up
- Provided exceptional customer service to ensure that guests left satisfied
- Collaborated with kitchen staff to ensure timely delivery of food orders to guests
- Operated cash registers to accept payments for takeout orders
- Conversed with members and guests in outgoing and friendly manner.
Education
Degree In Environmental Science Candidate -
Montana State University
Bozeman, Montana05.2025
High School Diploma -
Colorado Rocky Mountain School
Carbondale, Colorado06.2020
Skills
- Attention to detail
- Organization
- Self-presentation
- Stress Tolerance
- Clear Communication
- Customer Service
- Positive Attitude
- Hard-Working
Certification
- Food Handlers Certification
- TIPs Training
References
- Kari Rowley, General Manager, Majestic Heli Ski, (970) 315-0583, Kari@majesticheliski.com
- Jeff Pederson, General Manager Of Coast Operations, Alaska Wildland Adventures, (978) 337-6475, jeff@alaska-wildland.com
- Trinity Potter, Food And Beverage Manager, White House Pizza, (970) 987-9940, trinityp@whitehousepizza.com
Timeline
Bartender and Front of House Supervisor
Sidewall Pizza Bozeman
09.2023 - Current
Server
White House Pizza
08.2023 - Current
Server
Sidewall Pizza Company
06.2023 - Current
Host
White House Pizza
02.2021 - 04.2021
Helped FOH team members
08.2018 - 08.2020
Student Associate
Office of the Registrar, Montana State University
Front Of House Support
Sidewall Pizza Company
Hospitality Staff/Server
Alaska Wildland Adventures
Ski School Support Staff- Outdoor
Aspen Skiing Company
Housekeeper/Server
Majestic Heli Ski
Degree In Environmental Science Candidate -
Montana State University
High School Diploma -
Colorado Rocky Mountain School
- Food Handlers Certification
- TIPs Training
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