LINNETTE TRIGO
MIAMI BEACH
Summary
Professional manager with extensive experience leading teams and driving results in dynamic environments. Strong focus on team collaboration, adaptability, and achieving organizational goals. Skilled in strategic planning, performance management, and process improvement. Reliable leader with track record of delivering consistent results and fostering positive and productive workplace.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Building Division Manager
City of Miami Beach
02.2024 - Current
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for Director and Deputy Director.
- Completed state and county applications for DBPR and BORA licensing and certification documents and plans reviewers to ensure compliance with regulatory requirements and credentialing processes.
Office Associate V- Payroll Coordinator
City of Miami Beach
06.2014 - 02.2024
- Processed payroll for over 100+ employees, ensuring compliance with regulations and accuracy in calculations.
- Managed payroll inquiries and resolved discrepancies, enhancing employee satisfaction and trust in the process.
- Coordinated onboarding documentation, facilitating seamless integration of new hires into payroll systems.
- Developed and maintained payroll reports, providing critical data insights to management for strategic decision-making.
- Trained junior staff on payroll procedures, fostering knowledge sharing and improving team efficiency.
- Implemented new payroll software, streamlining operations and reducing processing time significantly.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
- Trained new staff on office procedures, tools, and best practices to ensure seamless onboarding.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Served as liaison for finance, IT, HR and related departments.
Building Permit Clerk II
City of Miami Beach
12.2010 - 06.2014
- Processed building permit applications, ensuring compliance with city regulations and zoning laws.
- Reviewed construction plans for adherence to safety standards and municipal codes.
- Coordinated with contractors and architects to clarify permit requirements and address concerns.
- Maintained accurate records of permits issued, renewals, and inspections within database systems.
- Assisted in training new staff on permitting processes and customer service best practices.
- Streamlined application workflows to enhance processing times and improve customer satisfaction.
- Led team meetings to discuss updates on code changes and operational improvements in permitting procedures.
- Coordinated with inspection personnel to ensure timely inspections were conducted for permitted projects.
- Conducted research on property records, zoning regulations, and code requirements to provide accurate advice to applicants.
- Kept organized records of all active permits, ensuring easy access when needed for monitoring progress or scheduling inspections.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Building Permit Clerk I
City of Miami Beach
10.2005 - 12.2010
- Processed building permit applications, ensuring compliance with local regulations and codes.
- Reviewed construction plans for accuracy and completeness, providing timely feedback to applicants.
- Coordinated with various city departments to facilitate efficient permit approvals and inspections.
- Maintained accurate records of permits issued, tracking status updates in the permitting database.
Education
GED -
Hialeah High
Hialeah, FLSkills
- Staff training and development
- Customer relationship development
- Staff motivation
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Certification
- Supervision Training - Supervisor in Government FAU
- Public Sector HR Essentials Certificate Program, PSHRA
- Supervisor Workshop Human Resources Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Building Division Manager
City of Miami Beach
02.2024 - Current
Office Associate V- Payroll Coordinator
City of Miami Beach
06.2014 - 02.2024
Building Permit Clerk II
City of Miami Beach
12.2010 - 06.2014
Building Permit Clerk I
City of Miami Beach
10.2005 - 12.2010
GED -
Hialeah High