Linsey Bohannon
Amherst,OH
Summary
Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Loan Setup Specialist
N2 Funding
Irvine , CA
09.2020 - 10.2020
- Managed new loan setup pipeline
- Reviewed and indexed all documents
- Prepared initial disclosures for borrower
- Input fees into itemization to ensure the loan estimate is completed accurately
- Run AUS either DU or LP
- Pull FHA case numbers and VA Certificate of Eligibility
- Work with broker regarding any missing documents needed to get file disclosed and into Underwriting as soon as possible
Office Manager
Domestic Violence Legal Center - Criminal Law & Restraining Orders
Laguna Niguel , CA
10.2019 - 09.2020
- Preparing all legal documents with superior accuracy
- Processing bi-weekly billing for 30+ clients
- Maintain general office files, emails, letters, packages, and all other forms of correspondence
- Processing payroll for all employees
- Managing all finances for Domestic Violence Legal Center
Client Service Coordinator
Premier Workspaces
Newport Beach, CA
10.2015 - 10.2019
- Responsible for all aspects of billing including payments, deposits, and collections
- Served as central point of contact for all outside vendors and existing executive suite clientele
- Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency
Education
Associate of Science - Business Administration
Coastline Community College
Fountain Valley, CA06.2016
Skills
- Advanced skills in Microsoft office including Outlook, Word, Excel, PowerPoint, and Microsoft Teams
- Strong verbal and written communication skills
- Experienced with Encompass and Byte Mortgage Loan Software
- Information verification
- Data-entry
- Customer Service
Timeline
Loan Setup Specialist
N2 Funding
09.2020 - 10.2020
Office Manager
Domestic Violence Legal Center - Criminal Law & Restraining Orders
10.2019 - 09.2020
Client Service Coordinator
Premier Workspaces
10.2015 - 10.2019
Associate of Science - Business Administration
Coastline Community College
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