Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
Clinic Care Coordinator
Castell Health, Intermountain Healthcare
10.2019 - 09.2021
Launched Reimagined Primary Care into Intermoutain Clinics with a primary focus on patient wellness.
Managed physician performance scores and patient expense reports.
Conducted and led physician and clinic huddles to discuss critical patient needs, and collaborate care.
Managed a 10,000 patient panel meeting stretch goals every year for performance goals.
Led multiple projects including but not limited to diabetic patient care improvement.
ECG Manager/Supervisor
Intermountain Healthcare, McKay Dee Hospital
10.2013 - 12.2018
Managed day to day operations within the department ensuring staffing needs were met and schedule ran smoothly.
Conducted new employee interviews, yearly employee evaluations, and handled disciplinary action as needed.
Controlled costs to keep department operating within the budget and creatively implemented projects to lower costs.
Conducted monthly staff meetings and held yearly skills updates for all employees.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Discussed monthly patient engagement scores with staff to provide feedback on excellent care given as well as areas that need improvement.
Worked closely with physician group to ensure reports were completed in a timely manner and providers were satisfied with patient care.
Participated as a leader for the launch of the new Electronic Medical Record System including travel to each Intermountain Healthcare Hospital for the first two weeks of Go Live for support.
Education
High School Diploma -
Logan High School
Logan, UT
06.1997
Skills
Team Leadership
Staff Management
Complex Problem-Solving
Excellent verbal and written communication
Time Management
Operations Management
Performance Management
Expense Tracking
Computer Skills
Timeline
Clinic Care Coordinator
Castell Health, Intermountain Healthcare
10.2019 - 09.2021
ECG Manager/Supervisor
Intermountain Healthcare, McKay Dee Hospital
10.2013 - 12.2018
High School Diploma -
Logan High School
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MEGAN POMRENKEMEGAN POMRENKE
Quality Care Coordinator at Intermountain Healthcare/CastellQuality Care Coordinator at Intermountain Healthcare/Castell