Linsey Hebert
Virginia Beach,VA
Summary
An accomplished patient-oriented Nurse with 9 years of diverse experience in direct patient care, case management, and emergency medicine. Skilled at multitasking and prioritizing patient needs. Compassionate Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
11
11
years of professional experience
Work History
Nurse Case Manager
Sentara Norfolk General Hospital
Norfolk, VA
06.2022 - Current
- Educated patients and caregivers on healthcare protocols and processes.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Educated family members and caregivers on patient care instructions.
- Advocated for and strived to protect health, safety and rights of patient.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Registered Nurse
Depaul Medical Center
Norfolk, Virginia
09.2013 - 01.2016
- Responded quickly to codes and coordinated efficient and skilled care.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Answered patient questions and provided take-home materials for further information.
- Treated patients by administering various types of medications and therapies.
- Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
- Performed triage on incoming patients and determined severity of injury and illnesses.
- Stabilized patients, determined health needs and provided direct patient care.
- Imparted medical, operational and patient care knowledge to junior nurses, supporting personal growth and enhancing professional development.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
- Oversaw ER department and team of multi-disciplinary professionals in high-volume, fast-paced environment.
- Determined patient injury and illness by performing triage on 50+ incoming patients daily.
Hospital Corpsman
United States Navy, USN
07.2000 - 10.2008
- Performed both emergency and routine medical procedures in high-pressure environments.
- Managed Emergency Department with 40 Personnel and 2 million dollar budget.
- Managed Emergency Response Services with 30 Personnel
- Coordinated emergency response to two Mass Casualty Events.
- Managed Command Suite Operations for major Naval Hospital.
Education
Nursing - RN To MSN
The University of Texas At Arlington
Arlington, TXAssociate of Science - Nursing
ECPI University
Virginia Beach, VA09.2013
Associate of Science - Nursing
San Diego State University
San Diego, CA08.2009
Skills
- Patient Relations
- Patient Management
- Patient Care
- Care Coordination
- Attention to Detail
- Patient Care Assessment
- Creative Problem Solving
- Patient Condition Monitoring
- Compassionate and Caring
- Critical Thinking
Additional Information
In 2016 I took a step back from my nursing career to become a full time caregiver for my husband who suffers from Traumatic Brain Injuries and PTSD. (Employment Gap)
Affiliations
Mutts With A Mission
Board Member
Timeline
Nurse Case Manager
Sentara Norfolk General Hospital
06.2022 - Current
Registered Nurse
Depaul Medical Center
09.2013 - 01.2016
Hospital Corpsman
United States Navy, USN
07.2000 - 10.2008
Nursing - RN To MSN
The University of Texas At Arlington
Associate of Science - Nursing
ECPI University
Associate of Science - Nursing
San Diego State University
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