Kathleen Zimmermann MSN, RN CCM
North Haven,CT
Summary
Driven Registered Nurse with 24 years of experience caring for patients within various healthcare settings. Smoothly deliver comprehensive patient care and delegate tasks according to patient needs and personnel skillsets. Dedicated to providing top-quality care within a multidisciplinary team environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Alexion Pharmaceuticals Inc.
New Haven, CT
07.2016 - Current
- Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients.
- Implemented interventions based on evidence-based practice guidelines while working collaboratively with interdisciplinary teams.
- Utilized critical thinking skills when assessing new information or changes in a patient's condition.
- Managed caseloads involving multiple chronic illnesses across various settings such as hospitals, long-term care facilities or private homes.
- Coordinated discharge planning with multidisciplinary teams ensuring safe transitions back into the community.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
- Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Clinical Charge Registered Nurse
Yale New Haven Health System
New Haven, CT
06.2000 - 06.2016
- Supervised nursing staff on a daily basis, providing guidance and support as needed.
- Provided education to both patients and families regarding health maintenance, disease prevention and medical conditions.
- Collaborated with other healthcare professionals to ensure optimal patient outcomes.
- Participated in interdisciplinary team meetings to discuss patient care plans and goals.
- Ensured compliance with all regulatory requirements for clinical services delivery.
- Prioritized tasks based on urgency or acuity level while managing multiple assignments.
- Provided leadership role in professional development activities such as mentoring students or precepting new hires.
- Collaborated with physicians and staff in other disciplines.
- Used Epic EHR to update electronic medical records with relevant patient information, laboratory test results and clinician orders.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
Master of Science - Nursing Administration
Sacred Heart University
Fairfield, CT09-2020
Associate of Science - Nursing
St. Vincent's College
Bridgeport, CT05-2000
Bachelor of Science - Allied Health Sciences
Quinnipiac University
Hamden, CT05-1997
Skills
- Service Coordination
- Healthcare Regulations
- Emotional Intelligence
- Case Management
- Care Coordination
- Patient Counseling
- Medical Records Management
- Resource Utilization
- Staff Management
- Policy Compliance
- Emergency Management
- HIPAA Knowledge
- Treatment Coordination
- Patient Relations
- Team Supervision
Certification
- Certified Case Manager
References
References available upon request.
Timeline
Registered Nurse Case Manager
Alexion Pharmaceuticals Inc.
07.2016 - Current
Clinical Charge Registered Nurse
Yale New Haven Health System
06.2000 - 06.2016
Master of Science - Nursing Administration
Sacred Heart University
Associate of Science - Nursing
St. Vincent's College
Bachelor of Science - Allied Health Sciences
Quinnipiac University
Similar Profiles
Kathleen ZimmermannKathleen Zimmermann
OneSource Case Manager – Rare Metabolic & Tumor Unit at Alexion Pharmaceuticals – AstraZeneca Rare Disease UnitOneSource Case Manager – Rare Metabolic & Tumor Unit at Alexion Pharmaceuticals – AstraZeneca Rare Disease Unit
Vanessa WeisheimerVanessa Weisheimer
Associate Director Training & Development USA at Alexion PharmaceuticalsAssociate Director Training & Development USA at Alexion Pharmaceuticals
Christina KilmartinChristina Kilmartin
Customer Operations Specialist at Alexion PharmaceuticalsCustomer Operations Specialist at Alexion Pharmaceuticals
Angelina ColomboAngelina Colombo
Teacher's Assistant at Duck Pond Early Learning CenterTeacher's Assistant at Duck Pond Early Learning Center
Gianna MastroianniGianna Mastroianni
Retail Manager at Camouflage BoutiqueRetail Manager at Camouflage Boutique