Linsey Kim
Fort Myers,FL
Overview
9
9
years of professional experience
Work History
Dental Receptionist
Smile City Dental
Valencia, CA
03.2022 - 05.2022
- Greeted up to 20 visitors and patients daily to determine needs, check appointments and direct accordingly to foster positive experience.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained payments from patients up to $4,000 and scanned identification and insurance cards.
- Organized patient files and streamlined operations to improve efficiency.
Manager
CHIC
Fort Myers, FL
03.2015 - 03.2022
- Onboarded 5 new employees with training and new hire documentation.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Provided excellent customer service and increasing customer satisfaction rates, by taking care of customer needs.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Stocked and restocked merchandise and displays, clearly labeling items, and arranging according to size or color.
Waitress, Busser, Hostess
Ginza
Fort Myers, FL
06.2020 - 12.2020
- Trained 6 new staffs in bussing and cleaning procedures.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Managed cash registers and credit card machines for transactions up to $400 to cash out customers.
- Pitched in extra hours/days and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Head of Education
Samuel Mission International School Tagaytay
Tagaytay, Phillippines
01.2019 - 12.2019
- Developed curriculum and lesson plans to achieve objectives of each course.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Oversaw learning needs of 600 Korean students studying English and other subjects.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL06.2016
Skills
- Proficient in Korean
- Empathy
- Multitasking
- Time Management
- Teamwork and Collaboration
- Customer Needs Assessment
- Cash Handling
- Stocking and Receiving
Volunteering
Special Olympics 2012 to 2018
- Helped planning by organizing the donations to the event.
- Provided food for all students, guests, and athletes.
- Assisted athletes with disabilities to be able to participate in the event.
Timeline
Dental Receptionist
Smile City Dental
03.2022 - 05.2022
Waitress, Busser, Hostess
Ginza
06.2020 - 12.2020
Head of Education
Samuel Mission International School Tagaytay
01.2019 - 12.2019
Manager
CHIC
03.2015 - 03.2022
High School Diploma -
Cypress Lake High School
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