Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker, successful at meeting performance objectives and helping team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Service Ambassador
Espacio, The Jewel Of Waikiki (5-star Hotel)
Honolulu, HI
01.2020 - Current
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Collaborated with team members to handle guest requirements from check-in through check-out.
Collected room deposits, fees and payments.
Medical Assistant
Fertility Institute of Hawaii
Honolulu, HI
05.2020 - 07.2020
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Data Entry Assistant
Sun Islands Hawaii
Honolulu, HI
08.2019 - 03.2020
Sorted documents and organized filing process.
Managed documents by organizing forms, filing records, preparing correspondence and creating reports.
Scanned documents and saved in database to keep records of essential organizational information.
Education
Bachelor of Science - Nursing
Chaminade University
Honolulu
05.2025
Associate - Arts
Kapiolani Community College
Honolulu
05.2019
High School Diploma -
Kapolei High School
Kapolei
05.2017
Skills
Proficient in Keyboarding (70 WPM) and using Microsoft applications
Proficient in using EMR (eClinicalWorks) and Opera
Demi Chef De Partie.hot Range and Cold Kichen 2019 at Hotel Ramada .5 Star HotelDemi Chef De Partie.hot Range and Cold Kichen 2019 at Hotel Ramada .5 Star Hotel