Technical Service Coordinator
IMA LIFE NORTH AMERICA INC.
Tonawanda, NY
01.2022 - 01.2023
- Managed project planning, scheduling, and execution to ensure on-time delivery of complex solutions.
- Produced technical documentation and accelerated client approvals by delivering on-site technical support with 2D/3D models.
- Negotiated contracts and performed cost analysis, reducing project costs by 12% through strategic vendor selection.
- Served as Team Leader/Technical Manager, coordinating meetings between clients and upper management.