Linwood Thatch
Raleigh ,Nc
Summary
Dedicated and disciplined, I leveraged my expertise in warehouse operations and team collaboration at Foodlion Distribution Center, enhancing efficiency and accuracy in order fulfillment. My proactive approach and attention to detail resulted in streamlined processes, showcasing my ability to meet and exceed employer expectations.
Overview
15
15
years of professional experience
Work History
Warehouse Worker
Foodlion Distribution Center, DC10
Butner, NC
05.2023 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Floor Technician
JB Duke Hotel
Durham, NC
05.2023 - 11.2024
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Quietly waxed, buffed and vacuumed floors in Type organization.
- Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
- Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
- Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
- Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
- Provided exceptional customer service by addressing any issues or complaints in a timely manner, maintaining positive relationships with clients.
- Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.
- Assisted in inventory management for cleaning supplies and chemicals, ensuring adequate stock for daily operations.
- Adapted to changing priorities and tasks as needed, demonstrating flexibility and a willingness to learn new skills.
- Exceeded client expectations with thorough attention to detail in all aspects of floor care services provided.
- Maintained accurate records of completed jobs and supplies used, ensuring proper documentation for company records.
- Cleared trash and debris from over Number rooms and office areas regularly.
- Reduced facility maintenance costs by effectively maintaining and repairing floor care equipment.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
Forklift Operator
Sanderson Farms Processing Plant
Kinston, NC
04.2018 - 01.2019
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidentsinjuries.
- Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
- Assisted in successful promotional events, engaging customers and driving sales growth.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
Store Team Member
QVC Distribution Center
Suffolk, VA
08.2014 - 02.2018
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidentsinjuries.
- Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
- Assisted in successful promotional events, engaging customers and driving sales growth.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
Store Team Member
Walmart
Kitty Hawk, NC
06.2010 - 09.2011
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidentsinjuries.
- Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
- Assisted in successful promotional events, engaging customers and driving sales growth.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
Education
Perquimans County High School
Hertford, NCSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Order picking
- Clear communication
- Attention to detail
- Sorting and labeling
- Material handling
- Warehouse operations
- Team collaboration
- Order picking and processing
- Warehouse organization
- Pallet jack handling
- Unpacking merchandise
- Stacking and staging
- Order fulfillment
- Receiving and processing shipments
Timeline
Warehouse Worker
Foodlion Distribution Center, DC10
05.2023 - 01.2025
Floor Technician
JB Duke Hotel
05.2023 - 11.2024
Forklift Operator
Sanderson Farms Processing Plant
04.2018 - 01.2019
Store Team Member
QVC Distribution Center
08.2014 - 02.2018
Store Team Member
Walmart
06.2010 - 09.2011
Perquimans County High School