Volunteering with local non-profits
Linzi Richmond
MS, BA, CAGA
South Bend,IN
Summary
Diligent, organized, and passionate candidate exercising competency in a broad range of subject-matter including counseling therapies, consulting, and locating and allocating resources. Knowledgeable in youth and adolescent development, including social, behavioral, emotional and cognitive strategies. Exhibiting expertise in communication, building rapport, and conflict resolution.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Behavior Clinician
Rhyme And Reason Ministries, Inc.
12.2021 - 06.2025
- Built strong rapport among clients and families alike
- Developed and implemented functional behavioral assessments and behavioral support plans
- Provided individualized client training to individuals being served and staff training to staff/family members working with the individuals being served
- Developed reports to document progress on a quarterly basis
- Monitored psychotropic medications
- Attended Individualized Support Team (IST) meetings regarding individuals being served and acted as a part of the IST where the needs of the consumer came first
Case Manager
Futures Case Management, LLC
08.2020 - 11.2021
- Developed and nourished person-centered relationships with clients, families, services providers, and other team members.
- Maintained and updated budgets in a timely fashion, per the request of the client and/or their guardian.
- Developed and regularly updated person centered individualized support plans (PCISPs).
- Counseled individuals on the services available to them through their Medicaid waiver.
- Advocated on behalf of clients in various settings, including but not limited to school IEP meetings, team meetings, and meetings with various clients' employers.
- Provided resources outside of the scope of the Medicaid waivers when appropriate.
School Counseling Intern
Edwardsburg High School
01.2019 - 05.2020
- Maintained student records per requirements set out by law, district regulations, and school policies.
- Promoted academic investment and future success by encouraging academic exploration and involvement in extracurriculars.
- Counseled teachers, administrators, and guardians on developmental abilities, behavior problems, and educational needs of students.
- Counseled students in a variety of settings, including one-on-one and group settings.
- Conducted classroom guidance lessons on pertinent topics.
SOS Advocate
Family Justice Center Of St. Joseph County
06.2017 - 12.2018
- Handled hotline calls in a calm. professional manner by addressing individual victim inquiries and concerns.
- Worked with victims both on the phone and in the hospital to understand needs and provide appropriate support, education, and resources.
Certified Personal Property Appraiser
Methods, Inc.
03.2009 - 01.2018
- Worked with clients to understand their needs and subsequently determined and provided the appropriate services, whether that was an appraisal, donation, or estate sale.
- Resolved conflicts and negotiated mutually beneficial agreements between customers and clients.
- Managed the bookkeeping for all personal property sales, both at individual estates and at the local antique mall on a monthly basis.
- Researched appropriate pricing for individual items for sale based on fair market value.
- Managed the staging, decorating, and upkeep of rented spaces at the local antique mall.
Education
Master of Science - Education
Indiana University South Bend
South Bend, iN 06.2016 - 05.2020
Bachelor of Arts - Psychology
Indiana University South Bend
South Bend, IN 08.2013 - 05.2016
High School Diploma -
Edwardsburg High School
Edwardsburg, MISkills
Client Advocacy
Interpersonal Communication
Active Listening
Relationship/Rapport Building
Social Perceptiveness
Interests
Spending time with my husband and two children
Timeline
Behavior Clinician
Rhyme And Reason Ministries, Inc.
12.2021 - 06.2025
Case Manager
Futures Case Management, LLC
08.2020 - 11.2021
School Counseling Intern
Edwardsburg High School
01.2019 - 05.2020
SOS Advocate
Family Justice Center Of St. Joseph County
06.2017 - 12.2018
Master of Science - Education
Indiana University South Bend
06.2016 - 05.2020
Bachelor of Arts - Psychology
Indiana University South Bend
08.2013 - 05.2016
Certified Personal Property Appraiser
Methods, Inc.
03.2009 - 01.2018
High School Diploma -
Edwardsburg High School