Linzy Aceves
Las Vegas
Summary
I am looking to obtain a management position and to utilize my knowledge and training to be an asset to your organization. I am a very friendly people person who can multi-task and work very well under pressure. I am a goal oriented and self- driven individual. I excel in both individual and teamwork environments with a drive to make sure all my tasks are finished in a timely manner.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Pebble Beach Resorts
10.2022 - Current
- Oversaw daily operations of a busy restaurant, ensuring smooth and efficient service
- Manages a team of 28 staff members, providing training, coaching, and performance evaluations
- Developed and implemented standard operating procedures to improve efficiency and consistency in service delivery
- Maintained high standards of cleanliness, sanitation, and safety throughout the restaurant
- Created employee schedules to optimize staffing levels while meeting business demands
- Monitored inventory levels and placed orders for food, beverages, supplies, and equipment as needed
- Collaborated with the kitchen staff to develop new menu items based on customer preferences and market trends
- Handled customer complaints or concerns promptly and effectively to ensure customer satisfaction
- Implemented a reservation system that improved guest experience by reducing wait times during busy periods
- Managed all aspects of event logistics, from initial client consultation to post-event follow-up, ensuring a seamless experience for guests and clients.
- Collaborated with the chef to design tailored menus for events, accommodating dietary restrictions and ensuring a memorable culinary experience.
- Developed and adhered to event budgets, making cost-effective decisions while maintaining high service standards.
Realtor's Assistant
Keller Williams the Marketplace
12.2020 - 09.2021
- Obtaining favorable terms for clients and smoothing process
- Skillfully managed sales processes from listing and marketing through final closings
- Brought in new leads continuously, using face-to-face, traditional marketing, and online strategies to connect with buyers and sellers
- Supported clients with dedicated monitoring and enforcement of contract terms
Patient Advocate/Biller
Andersen Physical Therapy
07.2016 - 11.2020
- Administer help to resolve complaints by listening to patient's and their families and directing them to a supervisor
- Assist patients communicate with their health insurance providers also help with financial, legal, and social support
- I am also responsible for submitting claims to insurance companies
- Revise patient's demographics translates a provider's diagnosis and treatment of a patient from a medical record file into codes that will be sent to the insurance companies
Hostess/Server/Bartender
Cafe Bravo
11.2018 - 10.2020
- Greeted guests while providing accurate wait times and escorting customers to our dining area and bar
- Create a positive dining experience from the moment guests arrive to their departure
- Handled to go orders as well as ran food, made drinks, and helped with bussing tables
- Adhered to all safety, sanitization, and food handling guidelines and regulations
Education
High school diploma -
Skills
- FOH Procedures
- Microsoft Office
- Productivity in high volume
- Restaurant Software
- High stress environments
- Inventory organization
- Coordinated and private event management
- Verbal Communication
- Written Communication
- Prioritization
- Filing Procedures
- Appointment Scheduling
- Customer's needs
- Accounts Receivable
- Clerical Experience
- Workers' Compensation
- Salesforce
- Sales
- Customer service
Personal Information
References available upon request
Timeline
Assistant Restaurant Manager
Pebble Beach Resorts
10.2022 - Current
Realtor's Assistant
Keller Williams the Marketplace
12.2020 - 09.2021
Hostess/Server/Bartender
Cafe Bravo
11.2018 - 10.2020
Patient Advocate/Biller
Andersen Physical Therapy
07.2016 - 11.2020
High school diploma -
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