Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

LIONEL BITODEN

Austin

Summary

Salesman with 3 years of experience excelling in customer retention and sales performance. Demonstrates strong leadership and team supervision skills, effectively enhancing team quality and achieving measurable results. Skilled in communication, negotiation, and problem-solving, ensuring smooth transactions and customer satisfaction. Sell and install ADT security systems, ensuring customer satisfaction and system functionality. Conduct risk assessments to identify security vulnerabilities and propose comprehensive solutions. Build trust and rapport with customers, leading to successful sales and installations. Handle account paperwork and payment collection efficiently, ensuring smooth transactions. Achieve measurable results in customer retention and security system effectiveness. Managed donor engagement at retail locations, increasing donations for a non-profit organization. Hired and supervised sales representatives, ensuring effective team performance and goal achievement. Conducted interviews and closed candidates, improving recruitment efficiency and team quality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Car Salesperson

Covert Ford
08.2024 - 02.2025
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.

Sales Associate

Safestreets USA LLC
05.2023 - 08.2024

Account Manager

Mopac LLC
01.2022 - 05.2023
  • Sell and install ADT security systems, ensuring customer satisfaction and system functionality
  • Conduct risk assessments to identify security vulnerabilities and propose comprehensive solutions
  • Build trust and rapport with customers, leading to successful sales and installations
  • Handle account paperwork and payment collection efficiently, ensuring smooth transactions
  • Achieve measurable results in customer retention and security system effectiveness
  • Managed donor engagement at retail locations, increasing donations for a non-profit organization
  • Hired and supervised sales representatives, ensuring effective team performance and goal achievement
  • Conducted interviews and closed candidates, improving recruitment efficiency and team quality

Education

Highschool -

Denton Ryan Highschool
TX
05.2020

Skills

  • Sales Performance
  • Customer Retention
  • Payment Collection
  • Team Supervision
  • Leadership
  • Communication
  • Negotiation
  • Problem-solving
  • Time Management
  • Customer Service
  • Sales Strategy
  • Client Relationship
  • Product Knowledge
  • Presentation
  • Customer Satisfaction
  • Team Building
  • E-commerce

Personal Information

Age: 22

Certification

Certified to sell New Fords

Certified to sell New Chevys

Timeline

Car Salesperson

Covert Ford
08.2024 - 02.2025

Sales Associate

Safestreets USA LLC
05.2023 - 08.2024

Account Manager

Mopac LLC
01.2022 - 05.2023

Highschool -

Denton Ryan Highschool
LIONEL BITODEN