Brittni Vickrey
Odessa
Summary
Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Also using strong organizational skills, educational background and ability to work with all different types of people.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
17
17
years of professional experience
Work History
Car Salesperson
Nissan Of Midland
03.2025 - 06.2025
- Developed innovative sales strategies to drive dealership profitability.
- Cultivated long-term client relationships, resulting in repeat business and referrals.
- Guided customers through purchase processes, ensuring clear communication and satisfaction.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
CPS Supervisor
Texas Department Of Family And Protective Services
07.2024 - 03.2025
- Oversaw daily operations, ensuring compliance with safety regulations and organizational standards.
- Mentored team members, fostering skill development and enhancing overall performance.
- Implemented process improvements that increased workflow efficiency and reduced downtime.
- Coordinated scheduling and resource allocation to optimize team productivity and output quality.
CPS Caseworker
Texas Department Of Family And Protective Services
11.2019 - 07.2024
- Conducted comprehensive assessments to determine client needs and eligibility for services.
- Developed individualized service plans in collaboration with clients and multidisciplinary teams.
- Maintained accurate case documentation using electronic health record systems to ensure compliance and continuity of care.
- Provided crisis intervention and support, guiding clients through complex social service systems.
Parole Officer
Texas Department Of Criminal Justice
01.2014 - 11.2019
- Created communication strategies to meet offender's goals
- Helped to promote and maintain public safety and positive offender change through effective supervision
- Helped offender's with meeting their requirements for parole, such as employment resources, social interventions and education enhancements
- Entering data into computer system
- Work extensively with a culturally diverse population acting as a liason between the parole board, court systems and the community as a whole
- Conducted regular assessments of parolee compliance with conditions, ensuring adherence to legal requirements.
- Collaborated with law enforcement and community resources to facilitate rehabilitation and support services for parolees.
Jailer
Midland County Sheriff's Office
08.2012 - 09.2013
- Observed conduct of inmates and protected from dangers
- Patrolled and visually inspected blocks, rec yards, buildings and prisoner property and clothing to ensure welfare, security and safety
- Led searches to locate and confiscate potential harmful items and contraband
- Monitored behavior of inmates to prevent escape attempts, crime and other dangerous activities
- Operated communication systems, including telephones, intercoms and two-way radios to effectively communicate with other personnel
Concession Stand Worker
Ector County Coliseum
07.2008 - 05.2012
- Completed side work tasks, including restocking condiments and cleaning refrigerators
- Pleasantly served fresh, hot food to hungry customers at various types of concession stands
- Safely prepared, assembled and presented food to satisfy customers and fill orders
- Managed concession stand public gatherings, including concerts and sports events
Education
Bachelor of Arts - Criminology
University of Texas Permian Basin
Odessa, Texas05-2012
Skills
- Character development
- Investigative research
- Safety and compliance
- Performance monitoring
- Time management skills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Goal oriented
Timeline
Car Salesperson
Nissan Of Midland
03.2025 - 06.2025
CPS Supervisor
Texas Department Of Family And Protective Services
07.2024 - 03.2025
CPS Caseworker
Texas Department Of Family And Protective Services
11.2019 - 07.2024
Parole Officer
Texas Department Of Criminal Justice
01.2014 - 11.2019
Jailer
Midland County Sheriff's Office
08.2012 - 09.2013
Concession Stand Worker
Ector County Coliseum
07.2008 - 05.2012
Bachelor of Arts - Criminology
University of Texas Permian Basin
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