Trenton Woods
Columbus,GA
Summary
Results-driven sales professional specializing in aligning technology solutions with client objectives to achieve high conversion rates. Expertise includes customer relationship management, technical communication, and market research, contributing to enhanced customer engagement and business growth.
Overview
7
7
years of professional experience
Work History
Car Salesperson
Suabru
Columbus, Georgia
12.2025 - Current
- Guided customers in selecting vehicles tailored to their specific needs, enhancing customer satisfaction.
- Provided comprehensive information on vehicle features and financing options.
- Conducted test drives to showcase vehicle performance and comfort.
- Built strong relationships with customers, fostering loyalty and encouraging repeat business.
- Maintained current knowledge of inventory and promotional offers.
- Collaborated with service department to resolve customer concerns efficiently.
- Utilized dealership software for managing customer information and sales records.
- Mentored new team members on effective sales techniques and dealership protocols, improving overall team performance.
Banquet Server
Millhouse Kitchen + Bar
Columbus
12.2022 - 12.2025
- Provided exceptional customer service, leading to positive Google reviews with an average rating of 4.5 stars.
- Addressed customer needs and resolved complaints efficiently, improving overall service experience.
- Built and maintained strong customer relationships, encouraging loyalty and repeat business.
- Communicated with diverse customer base, enhancing customer satisfaction by 20%.
Sales Engineer Intern
Careerist
Columbus
08.2023 - 10.2023
- Created a customized Salesforce CRM demo to match client preferences.
- Gained knowledge in selling technology products through qualification, discovery, and product strategy consulting.
- Practiced delivering sales pitches and demo presentations to enhance communication skills.
- Used a 4-step objection handling technique to address budget concerns during CRM presentation.
- Collaborated in sessions, providing feedback on peer presentations and sharing effective objection handling tactics.
- Conducted a self-assessment, noting improvement in objection handling skills and outlining growth strategies.
- Analyzed 10-K reports with advanced research methods to align CRM solutions with clients' goals.
Sales Associate
Walmart
Columbus
09.2021 - 04.2022
- Applied upselling and cross-selling techniques, boosting average transaction value and fostering customer loyalty.
- Provided product expertise and tailored recommendations to over 30 customers daily, enhancing their shopping experience.
- Resolved customer device problems, resulting in a 20% increase in customer satisfaction and repeat business.
- Delivered exceptional technical assistance, supporting customer retention and satisfaction.
- Used Customer Relationship Management (CRM) systems to track various technological devices within the store, ensuring accurate inventory management and product availability.
Server
Longhorn Steakhouse
Columbus
02.2020 - 08.2021
- Cultivated relationships with regular customers, enhancing repeat business and increasing average check sizes.
- Participated in staff training programs, mentoring new servers and streamlining their onboarding process.
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
Sales Associate
CutCo
Columbus
02.2019 - 08.2019
- Managed cold calling activities, contacting 50 potential customers weekly and achieving 30% conversion rate.
- Conducted product demonstrations and presentations to highlight product features and advantages, increasing customer interest.
- Negotiated terms and pricing with clients, successfully closing deals and contracts.
Education
Bachelor of Business Administration And Management - Business Administration
Columbus State University
Columbus, GA01-2025
Associate Degree in Science -
Columbus Technical College
ColumbusSales Engineer Certification -
Careerist
Skills
- CRM (Salesforce, HubSpot) and customer relationship management
- Prospect qualification
- Sales techniques and strategies
- Upselling techniques and quota achievement
- Sales conversion strategies
- Customer needs analysis
- Demonstrations and presentations
- Pre-sales support
- Product knowledge and demonstration
- Cold calling techniques
- Effective communication skills
- Objection handling strategies
- Strong negotiation skills
- Time management proficiency
- Lead pipeline development expertise
- Point of sale systems knowledge
- Inventory management skills
- Market research and analysis
- Networking skills
- Technical communication
- JIRA project management
- Cloud services expertise
- Software concepts knowledge
- Team collaboration and problem solving
- Public speaking
- Goal orientation in sales
- Consultative selling techniques
- Price calculation skills
- Email and telephone etiquette in customer interactions
- Email and telephone etiquette in customer interactions
Websites
Timeline
Car Salesperson
Suabru
12.2025 - Current
Sales Engineer Intern
Careerist
08.2023 - 10.2023
Banquet Server
Millhouse Kitchen + Bar
12.2022 - 12.2025
Sales Associate
Walmart
09.2021 - 04.2022
Server
Longhorn Steakhouse
02.2020 - 08.2021
Sales Associate
CutCo
02.2019 - 08.2019
Bachelor of Business Administration And Management - Business Administration
Columbus State University
Associate Degree in Science -
Columbus Technical College
Sales Engineer Certification -
Careerist