Nicholas Decker
Williamstown,NJ
Summary
I’m a very harder worker with the mindset to always get better I love being around a time that makes you get better! I will always have a positive attitude when I come to work Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers. Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player. Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences. Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Car Salesperson
Toyota of Runnemede
Runnemede, NJ
04.2024 - Current
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Developed relationships with potential buyers through phone calls and emails.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Adhered to standards of quality and service and industry regulations.
- Consistently exceeded quotas by pursuing and closing sales.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Outbound Sales Representative
Power Home Remodeling
West Chester, PA
11.2020 - 05.2021
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
- Generated leads through cold calling prospective clients.
- Attended weekly team meetings to discuss sales strategies and targets.
- Ensured compliance with relevant laws and regulations related to door-to-door selling practices.
- Developed a rapport with potential customers by engaging in friendly conversation.
Maintenance Technician
Tire Plus
Williamstown, NJ
06.2019 - 11.2020
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Conducted electrical repairs on motors, lighting systems, and other related components.
Sales Representative
Tire Plus
Williamstown, NJ
06.2019 - 11.2020
- Answered inquiries from prospective customers regarding features of products and services offered.
- Managed inventory levels by ordering sufficient stock for each account.
- Provided technical support for customers using the company's products or services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with customers to ensure repeat business.
Finance Manager
Turnersville Chrysler Jeep
Turnersville, NJ
04.2019
- Advised customers on the benefits and drawbacks of different types of automotive loans.
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Analyzed industry trends in order to identify areas that offer potential growth opportunities.
- Prepared and presented financial reports to upper management.
- Managed customer accounts to ensure timely payments were made according to loan terms.
- Maintained accurate records of all transactions related to auto finance services.
Car Salesman
Turnersville Chrysler Dodge Jeep Ram
Turnersville, NJ
04.2019
- Prepared weekly reports outlining car sales performance metrics such as top sellers or total units sold.
- Advised clients on financing options available and facilitated purchase paperwork processing.
- Provided detailed information about vehicles, including features, benefits, and warranties.
- Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
- Maintained accurate records of all sales transactions using point-of-sale software.
- Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
Education
High school diploma -
Williamstown High School
06.2019
Skills
- Cold Calling
- Outbound Sales
- Financial Report Writing
- Sales Management
- CRM Software
- Pricing
- Upselling
- Salesforce
- Negotiation
- Sales
- Communication skills
- Dealership experience
- Computer skills
- Door-to-door
- Phone etiquette
- Customer service
- Leadership
- Financial management
- Management
- Sales management
- Organizational skills
- Time management
- Loan processing
- Financial services
- Lending
- Budgeting
- Customer relationship management
- Outside sales
- Certifications and Licenses
- Driver's License
- Closing deals
- Cold-calling
- Sales Presentations
- Building rapport
- Goal-Oriented
- Consultative techniques
- Sales and Marketing
- Issue Resolution
- Demonstrating Vehicle Features
- Aftermarket products
- Customer Relationship Management
- Explaining Service Options
- Upselling strategies
- Friendly and Enthusiastic
- Calculating Prices
- Warranty requirements
- Documentation And Reporting
- Goal Setting
Timeline
Car Salesperson
Toyota of Runnemede
04.2024 - Current
Outbound Sales Representative
Power Home Remodeling
11.2020 - 05.2021
Maintenance Technician
Tire Plus
06.2019 - 11.2020
Sales Representative
Tire Plus
06.2019 - 11.2020
Finance Manager
Turnersville Chrysler Jeep
04.2019
Car Salesman
Turnersville Chrysler Dodge Jeep Ram
04.2019
High school diploma -
Williamstown High School
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