Andre Garcia
Hillsboro,OR
Summary
Reliable Customer Service Team Lead with experience in managing diverse teams, driving customer satisfaction, and improving service processes. Strong skills include conflict resolution, team training and development, communication, and problem-solving. Known for creating positive work environments where team members feel valued and able to perform at high levels. Made a significant impact in previous roles by implementing effective customer service strategies and fostering strong relationships with customers.
Overview
7
7
years of professional experience
Work History
Car Salesperson
Royal Moore Auto Center
Hillsboro, Oregon
12.2024 - 11.2025
- Assisted customers in selecting vehicles that fit their needs and preferences.
- Collaborated with the finance team to facilitate customer loan applications..
- Built relationships with clients to encourage repeat business and referrals.
- Advised customers on financing options and warranties available for their purchase.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
Sales Commision only
Dabella Home Improvments
Hillsboro, Oregon
11.2023 - 12.2024
- Engaged customers to understand their needs and preferences.
- Demonstrated product features and benefits to enhance customer knowledge.
- Assisted in training new staff on sales techniques and product knowledge.
- Attended Daily team meetings to discuss sales strategies and targets.
Driver, Warehouse Orders
Nike Warehouse
Beaverton, Oregon
03.2021 - 11.2023
- Loaded and unloaded shipments, ensuring accurate product handling.
- Collaborated with team members to meet daily operational goals.
- Provided support for other departments as needed for special projects or tasks.
- Received and inspected incoming shipments for accuracy and condition of products.
- Delivered goods to specified destinations in a timely manner.
Painter/Project Manager
AK Painting
Portland, OR
06.2018 - 03.2021
- Maintained tools and equipment to ensure proper functioning and safety standards.
- Implemented process improvements to enhance workflow efficiency.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Trained junior staff on proper painting techniques and equipment usage efficiently.
Education
High School -
Liberty High School
Hillsboro, ORSkills
- Communication skills
- Training and development
- Goal oriented
- Professional demeanor
- Team collaboration
- Dependability
Volunteer Experience
- Student Counselor, Trickle Creek Outdoor School, OR
- Tournament Assistant, Reser’s, Hillsboro, OR
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Car Salesperson
Royal Moore Auto Center
12.2024 - 11.2025
Sales Commision only
Dabella Home Improvments
11.2023 - 12.2024
Driver, Warehouse Orders
Nike Warehouse
03.2021 - 11.2023
Painter/Project Manager
AK Painting
06.2018 - 03.2021
High School -
Liberty High School