Manuel Mendez
Levittown,New York
Summary
Highly reliable and customer-focused professional with experience in parks and recreation maintenance and cashier roles. Skilled in trail maintenance, multitasking, and problem-solving. Demonstrated ability to enforce rules and regulations, organize special events, and provide excellent customer service. Strong communication and teamwork skills, with a commitment to maintaining cleanliness and ensuring visitor safety.
Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Car Salesperson
Levittown Ford
Levittown, NY
01.2025 - Current
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Managed sales negotiations and financing options.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Developed relationships with potential buyers through phone calls and emails.
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized store by returning merchandise to proper areas and restocked displays.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Provided follow-up customer service after a car sale was completed.
- Recommended, selected and located merchandise based on customer desires.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Advised customers on financing options and warranties available for their purchase.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Greeted customers and provided product information.
- Conducted test drives for prospective buyers.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Maintained customer satisfaction by providing prompt, reliable service.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Responded to inquiries from potential customers via email and telephone.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Educated customers about sales processes, warranty requirements and service standards.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
CASHIER
Royal Crown Vape Shop
Bethpage, New York
07.2020 - Current
- Company Overview: Under New Ownership
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Provided excellent customer service by greeting customers and offering assistance
- Helped restock shelves when necessary to maintain an organized display area
- Greeted and informed customers of products, fostering positive store experiences
- Assisted with training and mentoring new team members
- Under New Ownership
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
PARKS AND RECREATION WORKER
Town of Hempstead
Levittown, New York
06.2019 - Current
- Removed debris, litter, and hazardous items from grounds to maintain cleanliness and ensure visitors safety
- Performed routine landscaping duties, including mowing, edging, weeding, and trimming to maintain a clean and visually appealing property
- Organized special events such as concerts, festivals and outdoor movie nights
- Enforced rules and regulations of recreational facilities to maintain discipline and safety
- Developed and implemented recreational activities for children, teens and adults
- Assisted with the maintenance of park grounds and facilities
- Ensured safety of patrons by monitoring activities and enforcing regulations
- Supervised and coordinated work activities of personnel, such as training staff members and assigning work duties
- Collaborated with other departments to coordinate special events or projects.
- Helped participants enjoy activities while ensuring adherence to protocol.
Education
HIGH SCHOOL DIPLOMA -
Island Trees High School
Levittown06.2020
Skills
- Customer Service
- Trail maintenance
- Multitasking Abilities
- Reliability
- Problem-solving abilities
- Time management abilities
- Adaptability
- Professionalism
- Communication
- Flexibility
- Environmental education
- Outdoor leadership skills
- Team building
- Customer service
- Sales negotiations
- Product knowledge
- Relationship building
- Follow-up service
- Communication skills
- Problem solving
- Verbal and written communication
- Appointment scheduling
- Adaptability and flexibility
- Self motivation
- Store opening and closing
- Building customer loyalty
- Test drives
- Active listening
Timeline
Car Salesperson
Levittown Ford
01.2025 - Current
CASHIER
Royal Crown Vape Shop
07.2020 - Current
PARKS AND RECREATION WORKER
Town of Hempstead
06.2019 - Current
HIGH SCHOOL DIPLOMA -
Island Trees High School