Kimberley Nashwinter
Broadway ,NC
Summary
Dynamic professional with a proven track record in customer service and sales, in a variety of different work environments. Skilled in basic accounting and known for an engaging personality, I excel in fast-paced environments, demonstrating a keen ability to solve complex problems and drive customer satisfaction. Achieved significant results in sales and service. Leaving customers & employers satisfied.
Overview
12
12
years of professional experience
Work History
Car Salesperson
Chrysler Dodge Jeep Ram
04.2014 - 03.2015
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Completed registration paperwork and sales documentation.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Residential Cleaner
Robert's Cleaners
05.2013 - 03.2014
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
Cashier
Lowe's Foods
10.2010 - 12.2011
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Bartender
Coach's Grill And Bar
08.2019 - 05.2022
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Education
Phlebotomy - Phlebotomy
Central Carolina Community College
Sanford, NC07.2022
Skills
- Basic accounting
- Engaging personality
- Customer service expertise
- Fluency in English
- Highly reliable
- Problem solving skills
- Adaptable
- Outgoing Personality
- Customer Service
- Clear and effective communication
- Service-oriented mindset
- Complex Problem-Solving
- Organizational ability
Additional Information
I work extremely well with computers as well as effectively communicating with customers & employers. Learning quickly & being adaptable make me an employee you want on your team! I am eager to learn & advance at any job I have the privilege of obtaining.
Timeline
Bartender
Coach's Grill And Bar
08.2019 - 05.2022
Car Salesperson
Chrysler Dodge Jeep Ram
04.2014 - 03.2015
Residential Cleaner
Robert's Cleaners
05.2013 - 03.2014
Cashier
Lowe's Foods
10.2010 - 12.2011
Phlebotomy - Phlebotomy
Central Carolina Community College
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