MIKIA BATISTE
Addis,LA
Summary
Self-motivated and energetic Car Salesman with strong sales and marketing background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Knowledgeable salesperson and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Car Salesperson
SUPREME CHEVROLET WEST
PLAQUEMINE, LA
03.2021 - Current
- Utilize social media to build more clientele by marketing and advertising
- Drove team revenue totals by bringing in top sales numbers.
- Assistant internet sales manager
- Top Salesperson of the month on many occasions
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Located desired vehicles at auctions and other dealerships.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Increased business over 50% in single quarter
Service Advisor
Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
07.2021 - 12.2021
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Documented problems and corrective actions to maintain records.
- Developed estimates by costing materials, supplies and labor.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Improved overall efficiency 43% by anticipating needs and providing outstanding support.
Education
Bachelor of Business Administration - Sales And Marketing Education
Southern University And A & M College
Baton Rouge, LA03.2024
High School Diploma -
Plaquemine Senior High School
Plaquemine, LA05.2019
Skills
- Inventory Management
- Sales and Promotions
- Product Knowledge
- Energy and Physical Stamina
- Computer Proficiency and Microsoft Office
- Detail-Oriented
- Positive Customer Engagement
- Basic Mathematics
- Honest and Ethical
- Sales Records Management
Accomplishments
- National Honors Society
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Strong social media presence in which I've developed partnerships, sponsorships, and most importantly, business clientele.
Certification
- Certified in micro-enterprise
Timeline
Service Advisor
Matt Bowers Chrysler Dodge Jeep Ram
07.2021 - 12.2021
Car Salesperson
SUPREME CHEVROLET WEST
03.2021 - Current
Bachelor of Business Administration - Sales And Marketing Education
Southern University And A & M College
High School Diploma -
Plaquemine Senior High School