Kevin Tobias
Mcallen,Texas
Summary
Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences. Team-oriented and service-focused detailing professional experienced with cars, vans and SUVs. Handles demanding work with great physical stamina and adaptability to changing demands. Reliable, punctual and hardworking.
Overview
5
5
years of professional experience
Work History
Car Salesperson
McAllen Auto Sales
McAllen, TX
08.2020 - 03.2024
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Developed relationships with potential buyers through phone calls and emails.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Inspected vehicles regularly to ensure they met safety standards prior to being put up for sale.
Car Detailer
McAllen Auto Sales
McAllen, Texas
06.2019 - 04.2020
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Maintained detailed records of all services performed on each vehicle.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Cleans engine compartment by removing grease buildup with degreaser solution.
- Restored headlights by applying special cleaning solutions that removed yellowing caused by UV exposure.
- Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
Education
High School Diploma -
Nikki Rowe High School
McAllen, TX06-2018
Skills
- Customer Interaction
- Customer Engagement
- Customer Service
- Explaining Service Options
- Product Description
- Customer Relationship Management
- Lead Follow Up
- Competitive
- Issue Resolution
- Goal Setting
- Effective Multitasking
- Interactive Communication Skills
- Customer Complaint Resolution
- Proficient With Word & Excel
- Efficient Under Pressure
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Car Salesperson
McAllen Auto Sales
08.2020 - 03.2024
Car Detailer
McAllen Auto Sales
06.2019 - 04.2020
High School Diploma -
Nikki Rowe High School
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