Julian Araque

• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Completed registration paperwork and sales documentation.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

I work as a commission sales agent for the dish department in an inbound call center. Assigned with selling satellite services.

• Engage with customers and thoroughly explain everything to avoid any misunderstandings on their end to avoid further cancellations
• Facilitate the sale of all services in accordance with the needs of the business and its clients

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.