Lirio Renteria
Los Angeles,CA
Summary
Experienced professional with a strong background in customer service, management, and sales. Seeking to leverage skills and personal experience as a WIC participant in a First Level Nutritional position. Committed to providing valuable nutritional guidance and support to improve the health and well-being of women, infants, and children.
Overview
21
21
years of professional experience
Work History
General Operations Manager
MTD Vanities / VOLPA USA
02.2021 - Current
- Managed QuickBooks, ensuring the accuracy of all company accounts
- Audited company credit cards and processed employee expense reports
- Provided year-end financials and worked closely with CPA
- Audited timecards and administered payroll
- Reconciled bank accounts and cash clearing accounts
- Performed special billings between the company and its business partners
- Handled accounts payable, accounts receivable, data entry, payroll, and bank deposits
- Conducted sales activities, engaging with customers, identifying their needs, and providing solutions
- Enjoyed interacting with people, helping them find what they need, and ensuring a positive customer experience
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Accountant Clerk
Radiant Services
03.2013 - 02.2021
- Contributed to high-visibility bank reconciliations
- Consulted with the team on financial actions by analyzing accounting options
- Built P&L statements, cash flow summaries, and briefed current financial status on a monthly, quarterly, and yearly basis
- Displayed strong ledger management skills by updating receivables, resolving deductions, and documenting senior-level financial transactions
- Prepared asset, liability, and capital account entries by compiling, verifying, and analyzing account information
- Maintained invoice accounts, coordinated monthly transfer to accounts receivable, and prepared financial reports
- Ensured standard documentation practices when processing customer payments while maintaining positive relationships with vendors
- Protected the organization's value by keeping information confidential
Receptionist (internally promoted)
Radiant Services
01.2011 - 03.2013
- Prepared AP invoices and assisted with minor accounting tasks
- Investigated and professionally handled customer complaints and communications
- Managed vendor correspondence by screening and directing incoming phone calls and coordinating mail
- Optimized C-level schedules, verified appointments, and handled external communication
Cashier
Casa Del Mar Hotel
01.2004 - 01.2006
- Managed incoming flow of guests by processing payments, issuing cash refunds/credit slips, setting appointments, and preparing guests' transportation
- Verified and summarized daily revenue invoices and handled deposits
- Provided successful guest relations and customer support
Education
Associates in Science - Radiology Technician
Charles R. Drew University of Medicine and Science
Lynwood, CA06.2008
Skills
- QuickBooks
- Microsoft Office Suite
- Excel
- 10 Key skills
- Accounting fundamentals
- General ledger impact
- Attention to Detail
- Deadline-Oriented
- Confidentiality
- Time Management
- Data Entry Management
- Problem Solver
- Multi-Tasking
- Customer Support
- Payroll management
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Operations Monitoring
- Staff Training
- Management
- Policies and procedures implementation
- Employee Motivation
- Client Relationships
- Client Relations
- Onboarding and Orientation
- Cost Reduction
- Logistics Oversight
Timeline
General Operations Manager
MTD Vanities / VOLPA USA
02.2021 - Current
Accountant Clerk
Radiant Services
03.2013 - 02.2021
Receptionist (internally promoted)
Radiant Services
01.2011 - 03.2013
Cashier
Casa Del Mar Hotel
01.2004 - 01.2006
Associates in Science - Radiology Technician
Charles R. Drew University of Medicine and Science
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