Lis Claudio
Independence,MO
Summary
Adept at market analysis and fostering teamwork, I significantly reduced costs at Cargo Largo through strategic negotiations and market research. My expertise in customer service and cash management, honed across roles at Urban Outfitters and Walmart, consistently enhances operational efficiency and customer loyalty. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
10
10
years of professional experience
Work History
Pricer
Cargo Largo
11.2024 - Current
- Negotiated favorable contract terms with suppliers, resulting in significant cost savings.
- Collaborated with customers to resolve disputes.
- Conducted comprehensive market research to identify optimal pricing opportunities.
- Continuously monitored the effectiveness of implemented pricing strategies, making necessary adjustments to maintain competitiveness within the marketplace.
- Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
Nurse Assistant
Musketeer home
03.2020 - Current
- Demonstrated proficiency in using mobility aids, ensuring patient safety during transfers.
- Operated electronic health record (EHR) systems to update patient information and track care plans.
- Utilized blood pressure monitors to accurately measure and record vital signs for patients.
- Communicated effectively with healthcare team to report changes in patient conditions.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
Picking Lead
Urban Outfitters
11.2023 - 11.2024
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Picked and packed order items.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Followed orders precisely for correct items, sizes and quantities.
- Supervised and trained new staff in performing census.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Translator and Interpreter
Urban Outfitters
09.2023 - 11.2023
- Interpreted conversations between foreign language-speaking clients and others.
- Translated documents from English to Spanish.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Cashier
Champs Sports
02.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
Customer Service Cashier
Walmart
03.2016 - 12.2018
- Cultivated a welcoming atmosphere for customers.
- Maintained professionalism in busy and demanding scenarios.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Calculated cash drawer totals during shift transitions.
Order Packer
Bennett Packaging
09.2015 - 01.2016
- Organized containers, boxes and cartons for item packaging.
- Ensured packages met standards by double-checking contents.
- Ensured compliance with safety, health, and environmental regulations.
- Secured items for storage or shipment.
Cashier Team Lead
K-Mart
08.2014 - 02.2015
- Handled cash, card, and check payments efficiently.
- Communicated with customers and team members to solve problems.
- Used cash register for efficient and error-free transactions.
- Addressed and resolved customer complaints to enhance satisfaction.
Education
High School Diploma -
Venus Garden
San Juan, Puerto Rico03-2013
Skills
- Teamwork and cooperation
- Market analysis expertise
- Inventory sorting
- Customer service excellence
- Continuous learning mindset
- Cash handling and management
Patient care
Emotional support
Vital signs monitoring
Motivational skills
Team collaboration
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Pricer
Cargo Largo
11.2024 - Current
Picking Lead
Urban Outfitters
11.2023 - 11.2024
Translator and Interpreter
Urban Outfitters
09.2023 - 11.2023
Nurse Assistant
Musketeer home
03.2020 - Current
Cashier
Champs Sports
02.2019 - 08.2020
Customer Service Cashier
Walmart
03.2016 - 12.2018
Order Packer
Bennett Packaging
09.2015 - 01.2016
Cashier Team Lead
K-Mart
08.2014 - 02.2015
High School Diploma -
Venus Garden
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