Lisa Abatiello
Warwick,RI
Summary
Experienced Logistics and Security Supervisor with 34 years in team leadership and operational management. Enhanced staff performance and operational efficiency through training and scheduling of teams up to 40 employees, while developing security protocols to ensure safety and compliance. Committed to high service standards and customer satisfaction, driving proactive problem-solving initiatives.
Overview
1
1
Certification
35
35
years of professional experience
Work History
Event Security Supervisor
Best crowd management
Pawtucket, USA
03.2025 - Current
- Supervised security personnel to ensure safety at events and venues.
- Developed and implemented security protocols for crowd management effectiveness.
- Implemented access control measures by verifying identification credentials, ensuring restricted area security
- Conducted regular training sessions for staff on emergency response procedures.
- Patrolled assigned areas to maintain safety and security of premises
Security Officer
Best crowd Management
Pawtucket, Rhode Island
04.2024 - Current
- Monitored crowd behavior to ensure safety and compliance with regulations.
- Conducted regular inspections of premises to identify potential security risks.
- Collaborated with law enforcement during incidents for effective resolution.
Driver
Hertz Car Rental Agency
Green, USA
04.2024 - Current
- Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods
- Performed routine vehicle inspections before each trip to identify any maintenance issues or potential hazards
- Delivered vehicles to customers in a timely and efficient manner.
- Inspected vehicles for safety and cleanliness before rental.
- Assisted customers with vehicle selection and rental agreements.
Supervisor
United States Postal Service
Providence, USA
04.2017 - 06.2024
- Supervise and direct daily operations of 50 employees, ensuring compliance with USPS policies, labor agreements, and safety procedures.
- Manage scheduling, workload distribution, and route adjustments to maintain on-time delivery performance.
- Monitor productivity, identify performance gaps, and implement corrective action plans to improve efficiency.
- Monitored productivity, identified performance gaps, and implemented corrective action plans to enhance operational efficiency.
- Oversaw safety compliance, reducing workplace incidents through proactive training and inspections.
- Respond to customer inquiries and resolve escalated service issues, improving customer satisfaction scores.
- Collaborated with higher-level management to implement operational improvements, streamlining mail processing and minimizing delays.
Machine Maintenance Technician
United States Post Office
Providence, RI
08.2012 - 04.2017
- Pre maintenance to ensure production standards
- Continual improvement for production standards
- Use of hand and power tools to ensure continuous production
Mail Processing Clerk
United States Post Office
Providence, RI
06.1994 - 06.2012
- Processed incoming and outgoing mail efficiently and accurately.
- Sorted mail by size and destination for delivery routes.
- Operated automated sorting machines for high-volume mail processing.
Shuttle Bus Driver
CCAP Day care
Cranston, USA
06.1991 - 06.1995
- Transported children to and from school, ensuring safe and timely arrival. Operated 24-passenger bus, maintaining compliance with safety regulations.
- Transported children safely to and from CCAP Day Care locations.
- Assisted children with boarding and exiting the shuttle bus.
- Provided support to children during boarding and exiting. with boarding and exiting the shuttle bus.
Education
High school diploma - GED
CCRI
Warwick, RISkills
- Access control
- Incident response
- Emergency response
- Crisis management
- Safety compliance
- Surveillance systems
- Risk assessment
- Conflict management
- Team coordination
- Supervisory experience
- Operational oversight
- Management
- Logistics management
- Shipping & Receiving
- Loading experience
- Freight operations
- Order processing
- Cash handling
- Customer service
- Phone etiquette
- Communication skills
- Detailing
- Facility management
- Traffic management
- Shuttle driving
- Commercial driving
- Bus driving
- Cargo van operation
- Box truck
- Van driver
- Forklift
- Industrial equipment
- Hand tools
- Physical fitness
- Emergency vehicle operation
- First aid training
- Time management
- Basic math
- Cleaning
- Warehouse experience
- Stocking
- Defensive driving
- Manual transmission
- Equipment maintenance
- Incident reporting
- Organizational skills
- Guest services
- Physical fitness
- Shipping & Receiving
- Threat assessment
- Guest services
- Van driver
Certification
- Non-CDL chauffeur license
Timeline
Event Security Supervisor
Best crowd management
03.2025 - Current
Security Officer
Best crowd Management
04.2024 - Current
Driver
Hertz Car Rental Agency
04.2024 - Current
Supervisor
United States Postal Service
04.2017 - 06.2024
Machine Maintenance Technician
United States Post Office
08.2012 - 04.2017
Mail Processing Clerk
United States Post Office
06.1994 - 06.2012
Shuttle Bus Driver
CCAP Day care
06.1991 - 06.1995
High school diploma - GED
CCRI