Lisa Acosta
Lawton,PA
Summary
Compassionate professional with a desire to work with young people by offering guidance about activities, tasks and assignments. Smart Child Youth Program Assistant willing to follow directions, communicate both orally and in writing and promote positive relationship building. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Childcare Provider
Clayton Youth Enrichment
Fort Worth, TX
12.2023 - Current
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
Lead Child and Youth Program Assistant
U.S. Army
Fort Sill, OK
06.2021 - 09.2023
- Supervises children and youth ranging in age from 6 weeks to 18 years during daily schedule of indoor and outdoor activities and on field trips, outings, and special events
- Plans, coordinates, and conducts activities for program participants based on observed needs of individual children and youth
- Prepares and implements program options for children and youth with special requirements
- Instructs team members in specific tasks and job techniques; makes available written instructions, reference materials, and supplies
- Explains program guidance, procedures, policies, and directives to team members
- Uses designated evaluation materials to ensure assigned area is in compliance with, Dept of Defense (DoD), and local installation standards
- Ensures assigned area maintains standards for DoD certification and national accreditation or equivalent
- Completes training requirements using approved service materials to include designated training modules
- Performs other related duties as assigned.
Early Head Start Teacher
Crossroads family & youth services
Lawton, OK
10.2019 - 06.2021
- Prepare child development materials and arrange a physical environment to meet the changing needs of infants and toddlers
- Plan and implement a child development program utilizing the Integrated Approach
- Serve as the primary provider for a small group of children
- Design and incorporate the Head Start content areas of health, nutrition and parent involvement
- Planning and implementation of a program geared to infants and toddlers, including role modeling desired behavior by all childcare workers
- Use the appropriate skills to meet social, emotional, physical and developmental needs of individual infants and toddlers
- Prepare child development materials and arrange a physical environment to meet the changing needs of infants and toddlers
- Observe children for safety and assessment purposes and maintain child assessment records
- Participate in planning, assessing and evaluation of program content and center plans
- Establish and maintain ongoing communications with each child and their family
- A minimum of three home visits per year must be conducted with appropriate records of these contacts
- Must conduct two parent conferences
- Contribute to the development and maintenance of IAD and resource materials
- Supervise and guide children during mealtime, toileting, hand washing, rest periods and play activities
- Supervise and direct teacher assistants and volunteers.
Daycare Teacher
PLAYCARE
Lawton, OK
03.2019 - 10.2019
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Planned field trips to local parks and museums to enhance classroom curriculum.
- Assisted with toilet training and diaper changing when necessary.
- Encouraged creativity through art projects and storytelling.
- Provided guidance on social development issues such as sharing, following directions.
Teammate
Merry Maids
Lawton, OK
11.2018 - 03.2019
- Professionally clean customer homes using Merry Maids' unique cleaning procedures and products
- Overall objectives are to leave the home looking and smelling freshly cleaned and groomed.
General Manager
Seafood party
Lawton, OK
08.2018 - 02.2019
- Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g
- Discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations
US Army
US Army National Guard
Fort Sill, OK
06.2015 - 05.2016
Cashier/Cook
Pholicious
06.2015 - 12.2015
- Work with cash registers, serve/made food, great customer service skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Cashier/Customer Service
Hot Wok
Lawton, OK
01.2012 - 02.2015
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
High school or equivalent
Skills
- Food Service
- Childcare
- Teaching
- Toddler Care
- Early Childhood Education
- Kitchen Experience
- Supervising Experience
- Time Management
- Classroom Management
- Experience with Children
- Babysitting
- DoD Experience
- Planning Activities
- Team Interaction
- Reporting and Documentation
- Developmental Assistance and Instruction
- Effective Customer Communication
- Customer Service
- Collaboration and Teamwork
- Relationship Building
- Active Listening
- Attention to Detail
Certification
- ServSafe, 09/2018, 09/2023
- Food Handler, 08/2018, 2020
- Oklahoma ABLE Commission license, 07/2018, 07/2020
- Child Development Associate, 09/2023
- First Aid Certification
- CPR Certification
Personal Information
- Military Service Branch: US army
- Military Service Rank: E-1
- Work Permit: Authorized to work in the US for any employer
Timeline
Childcare Provider
Clayton Youth Enrichment
12.2023 - Current
Lead Child and Youth Program Assistant
U.S. Army
06.2021 - 09.2023
Early Head Start Teacher
Crossroads family & youth services
10.2019 - 06.2021
Daycare Teacher
PLAYCARE
03.2019 - 10.2019
Teammate
Merry Maids
11.2018 - 03.2019
General Manager
Seafood party
08.2018 - 02.2019
US Army
US Army National Guard
06.2015 - 05.2016
Cashier/Cook
Pholicious
06.2015 - 12.2015
Cashier/Customer Service
Hot Wok
01.2012 - 02.2015
High school or equivalent
- ServSafe, 09/2018, 09/2023
- Food Handler, 08/2018, 2020
- Oklahoma ABLE Commission license, 07/2018, 07/2020
- Child Development Associate, 09/2023
- First Aid Certification
- CPR Certification
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