Lisa A. Lee
Oklahoma City,OK
Summary
Dynamic Human Resources Manager with a proven track record at Corecivic Diamondback Correctional Facility, excelling in employee relations and labor law compliance. Expert in recruitment strategies and conflict resolution, fostering a positive workplace culture, enhancing employee morale and ensuring legal adherence while driving organizational success.
Overview
1
1
Certification
37
37
years of professional experience
Work History
Human Resources Manager
Corecivic Diamondback Correctional Facility
Watonga, Oklahoma
11.2025 - Current
- Managed recruitment processes for diverse correctional facility roles, successfully meeting staffing needs and ensuring operational continuity.
- Oversaw compliance with labor laws and organizational policies to mitigate legal risks.
- Collaborated with management to enhance workplace culture, fostering increased employee morale and engagement.
- Facilitated employee relations and resolved conflicts, promoting a harmonious workplace environment.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Investigated employee relations matters through interviews with involved parties, facilitating fair resolutions and promoting trust within the organization.
- Handled sensitive employee and company information with the highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
Human Resource Specialist CCOE GS-11 Step 2 Series 0201
Department of Veterans Affairs
Durham, NC
09.2021 - 12.2025
- Analyzed and implemented laws, regulations, and policies related to compensation administration, advising leadership on recruitment, retention, and relocation incentives to enhance compensation strategies.
- Provided technical assistance to managers in developing justifications for special salary rates and recruitment bonuses, ensuring compliance and effectiveness of compensation initiatives.
- 40- hours per week (FT) (This is a federal job)
Social Worker Associate HUD-VASH Homeless & Vocational Services ECHCS GS7 Step 2 Series 0185
Department of Veterans Affairs
Aurora, CO
07.2021 - 09.2021
- Maintained data and statistical compilations to comply with JC, CARF, VA, and medical center policies by documenting patient contact activities in clinical records using CPRS, ensuring appropriate resources were notified for veteran referrals. Provided unsupervised counseling and education to veterans and families on available housing and benefits while collaborating with the interdisciplinary team.
- Consulted with veterans and families on community housing resources and VA and non-VA benefits. Consulted with teams on housing and benefits, acted as liaison between VA and community resources, and managed marketing and publication duties. Provided case management to veterans and families throughout the continuum of care.
- Worked full-time, averaging 40-50 hours weekly in a federal position.
Administrative Support Assistant Office of Caregiver Support Team VISN-19 GS7 Step 1 Series 0303
Department of Veterans Affairs
Glendale, CO
09.2020 - 07.2021
- Ensured timely receipt and consistent entry of Centralized Eligibility and Appeals Team (CEAT) consult transfers, creating tasks for team planners to facilitate accurate eligibility determinations in compliance with Caregiver program requirements and VHA privacy policies.
- Developed and implemented a tracking matrix for appeals submitted to the Centralized Eligibility and Appeals Team (CEAT), including consult 90-day suspense dates for initial consults and 45-day suspense dates for final status review.
- Collected and monitored Caregiver Program applications and consults using software packages including Word, Excel, and Microsoft Teams.
- Collaborated with Veteran Integrated Service Network (VISN) teams to enhance Caregiver processing systems and educate outlying clinics, while assisting in the development of communication platforms for rapid information dissemination.
- 40-50 hours per week (FT) (This is a federal job)
Lead Medical Support Assistant Office of Community Care VISN-19 GS7 Step 1 Series 0679
Department of Veterans Affairs
04.2020 - 09.2020
- Subject matter expert sought out for new hire (MSA and Supervisor) training and development on Computerized Patient Record System (CPRS), Health Share Referral Manager (HSRM), and Provider Profile Management System (PPMS) systems as a complement to Consult Tracking Manager System (CTM) for continuity of patient care.
- Act as Community Care Liaison/care educator for both providers and patients regarding new scheduling and consult processes for care received at multiple medical facilities as a means of ensuring continuity of both inpatient and outpatient care. This includes but is not limited to responding personally to requests for information involving agency programs, functions, project assignments, internal procedures, and updated work statuses.
- Followed up on all pending patient care issues using secure messaging systems (my HealtheVet), calls from Community Care providers, White House Hotline, and TriWest notifications, ensuring timely resolution and understanding of how incomplete work impacts patient care.
- Generated and audited workload reports for assigned POD members to schedule, validate, and monitor activities, ensuring consistent and accurate reporting to superiors. Developed and implemented streamlined processes for Community Care consults, reducing consult processing time.
- Conducted patient interviews and observed MSA workflow to gather information on Community Care referrals. Interpret and apply appropriate laws, regulations, and policies as they relate to the administration of VA Healthcare Benefits.
- Identified and resolved issues involving administrative and clinical staff, patient care, patient flow, and data entry and validation using electronic Official Personnel Folder (EOPF), HR, Smart and Light Electronic Action Framework (LEAF).
- Completed timely entry and validation of electronic VETAS timecards for processing by the Defense Finance and Accounting Service (DFAS). Served as timekeeper trainer and alternate for other T&L units within Community Care.
- Evaluate applicant resumes and determine job qualifications based on service qualifications as compared to job announcement standards and rank accordingly.
- Worked full-time, 40-50 hours weekly, in a federal position.
Brigade Level Chaplain Assistant Supervisor SSG/E6
United States Army
Fort Carson, CO
08.2006 - 04.2012
- Brigade Level Chaplain Assistant Supervisor that provides for the security/force protection for Chaplains providing all religious support operations, Soldier and family counseling during active deployment operations, and stateside field training operations. Senior Trainer for the ASIST (Applied Suicide Intervention Skills Training) Program from the Higher Headquarters to Squad level leadership as well as the Lead for debriefings related to Critical Incident Stress for Soldiers while deployed.
- Coordinated Soldier Memorial Services for 6 subordinate Battalions in 4th Infantry Division, 1st Brigade Combat Team. Developed and trained 6 Chaplain Assistants and 6 Chaplains, equipping them to conduct ASIST Suicide Prevention Training for leadership, including risk assessment, crisis intervention, and ACE training. Provided Outreach Resources, follow on emergency care to include Social Services, act as escort for high-risk Soldiers and their families.
- Trained and coached 75+ Soldiers facing disciplinary action, processed discharge paperwork, and assigned appropriate discharge codes per regulation.
- Served as Mission Coordinator to identify Chaplain and Chaplain Assistant staffing needs, manage Chaplain Tithes, and oversee Offering program budget administration, including maintaining funding records, deposits, disbursements, and monthly audits for Division Post Chaplain, Brigade, and Company level Commanders.
- Facilitated training sessions on prevention strategies and best practices for staff, enhancing overall program effectiveness.
- Facilitated workshops on healthy lifestyle choices for diverse community groups.
- Provided individual counseling sessions to clients at risk of engaging in risky behaviors.
- Facilitated training on topics such as substance abuse prevention, mental health awareness, and violence prevention.
Unit Retention NCO SGT/E5
California Army National Guard 1106th ACRAD
Fresno, CA
11.1999 - 07.2006
- Conducted leadership briefings on unit recruitment plans, identifying manpower needs and available programs for Soldiers, including advanced training and monetary stipends based on job classifications.
- Advised Command team on Soldier eligibility for reenlistment bonuses and incentives to optimize retention efforts.
- Implemented Commanders Soldier Mentorship program that paired senior enlisted with junior enlisted to help Soldiers map out career path plans that allowed them to meet and/or exceed promotion and military schooling requirements.
- Compiled and analyzed unit retention needs, prepared organizational reports, and recommended staffing solutions to enhance unit capability.
- Served as subject matter expert and leadership advisor regarding military unit manpower mission needs and processing of personnel actions for Soldiers.
- Worked full-time averaging 40-50 hours weekly
Petty Officer / E4
United States Navy, VFA-146 F/A-18C Squadron Naval Air Station Lemoore
Lemoore, CA
03.1993 - 07.1998
- Performed maintenance and testing on air-launched weapons, including nuclear-capable ballistic missiles and associated electro-mechanical navigating and targeting systems, during shipboard operations to support mission effectiveness.
- Performed testing of all weapons and weapons systems to include but not limited to diagnosis of faults or malfunctions using computerized weapons/arrangement systems test equipment and calibration devices, to include but not limited to performing daily, weekly, monthly, and annual preventative maintenance for all assigned F/A-18C aircraft assigned.
- Operated, maintained, removed, and replaced damaged heavy equipment loaders for weapons and armament systems on F/A-18C Hornet aircraft to ensure operational readiness.
- Managed aviation ordnance supplies and inventory to ensure proper stock levels and availability for operational needs.
Electronics Technician Airman / E3
United States Navy Antisubmarine Warfare Center, Naval Air Station Moffett Field
Moffett Field, CA
07.1989 - 03.1993
- Troubleshot and diagnosed all assigned equipment to maintain combat readiness and support mission objectives at Naval Air Station Moffett Field Antisubmarine Warfare Center for submarine and ship-level weapon identification.
- Calibrated and repaired test equipment, including communications, radar, navigation, anti-submarine warfare sensors, electronic warfare, data link, fire control, and tactical display systems, ensuring operational readiness.
- Removed and repaired conventional and automatic test equipment to identify damaged component boards for P3-C Orion aircraft, including calibration of all assigned electrical systems to ensure optimal functionality.
- Executed aviation operations
- Conducted inventory of associated equipment and toolbox.
Education
Graduate Certificate - Leadership
Strayer University
04-2023
Bachelor of Science - Healthcare Administration
College America
01-2015
Bachelor of Science - Multi (Accounting and Religious Education)
Liberty University
01-2009
Skills
- Talent acquisition
- Labor compliance
- Dispute resolution
- Job analysis
- Policy formulation
- Employee engagement
Certification
- Lean 6 Yellow Belt Certified Department of Veterans
Timeline
Human Resources Manager
Corecivic Diamondback Correctional Facility
11.2025 - Current
Human Resource Specialist CCOE GS-11 Step 2 Series 0201
Department of Veterans Affairs
09.2021 - 12.2025
Social Worker Associate HUD-VASH Homeless & Vocational Services ECHCS GS7 Step 2 Series 0185
Department of Veterans Affairs
07.2021 - 09.2021
Administrative Support Assistant Office of Caregiver Support Team VISN-19 GS7 Step 1 Series 0303
Department of Veterans Affairs
09.2020 - 07.2021
Lead Medical Support Assistant Office of Community Care VISN-19 GS7 Step 1 Series 0679
Department of Veterans Affairs
04.2020 - 09.2020
Brigade Level Chaplain Assistant Supervisor SSG/E6
United States Army
08.2006 - 04.2012
Unit Retention NCO SGT/E5
California Army National Guard 1106th ACRAD
11.1999 - 07.2006
Petty Officer / E4
United States Navy, VFA-146 F/A-18C Squadron Naval Air Station Lemoore
03.1993 - 07.1998
Electronics Technician Airman / E3
United States Navy Antisubmarine Warfare Center, Naval Air Station Moffett Field
07.1989 - 03.1993
Graduate Certificate - Leadership
Strayer University
Bachelor of Science - Healthcare Administration
College America
Bachelor of Science - Multi (Accounting and Religious Education)
Liberty University