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Lisa Alonzo
Garland,TX
Summary
Accomplished Behavior Therapist with a proven track record at Behavioral Innovations, enhancing client progress through adaptive behavior interventions and data analysis. Expert in applying discrete trial training and fostering strong relationships, significantly improving client outcomes. Skilled in crisis management and behavioral skills training, demonstrating exceptional adaptability and active listening to meet diverse needs.
Overview
5
5
years of professional experience
Work History
Behavior Therapist
Behavioral Innovations
03.2024 - 10.2024
- Compiled and interpreted test results to diagnose client condition and assess eligibility for special services.
- Engaged in pre-crisis and crisis interventions to facilitate positive outcomes using least restrictive alternative.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Enhanced client progress by consistently monitoring and adjusting treatment goals.
- Collected session data to aid in treatment planning and assessment.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
Vendor Representative
Macys
09.2019 - 12.2023
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Bachelor - Child Learning And Development
The University of Texas At Dallas
Richardson, TXAssociate Of Applied Arts -
Richland College
Dallas, TX08.2022
Diploma -
North Garland High School
Garland, TX06.2018
Skills
- Data analysis skills
- Discrete Trial Training
- Relationship Building
- Behavioral Skills Training
- Active Listening
- Autism Spectrum Knowledge
- Family therapy
- Visual Supports Implementation
- Natural Environment Teaching
- Adaptability
- Coping skills development
- Behavioral Interventions
- Applied Behavior Analysis
- Time managements
- Organization
Additional Information
Interests
- Reading
- Community involvement
- Writing
- Dance
- Volunteering
Certification
CPR Certification
Quote
"The best thing to hold onto in life is each other".
Audrey Hepburn
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Writing
Dance
Organization
Timeline
Behavior Therapist
Behavioral Innovations
03.2024 - 10.2024
Vendor Representative
Macys
09.2019 - 12.2023
Bachelor - Child Learning And Development
The University of Texas At Dallas
Associate Of Applied Arts -
Richland College
Diploma -
North Garland High School
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