Ryan Hatcher
Dallas,TX
Summary
Accomplished Loan Officer licensed in 12 states (CN, LA, NE, ND, SD, VA, IN, TX, FL, IL, MI & TN). Possesses dedication to consistently improve the client experience. Robust influencer and client engagement skills. Ability to adapt in climate change through continuous improvement mindset and positive attitude across multiple industries. Offering organization enthusiasm maintaining rapport and confidentiality exercising empathy and listening skills.
Overview
14
14
years of professional experience
Work History
Sr. Loan Officer
New American Funding
Dallas, TX
02.2022 - Current
- Club 360 Winner
- Recognized for closing $3 million in volume less than six months.
- Obtained, verified, and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information
- Communicated with clients to identify their financial needs and goals; informed and educate borrowers on different loan programs to suit those goals
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Negotiated loan terms and conditions with customers to secure best deal
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
Loan Officer
Cardinal Financial
Dallas, TX
08.2021 - 02.2022
- Obtained, verified, and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information
- Managed over 50 customer calls per day to increase sales goals
- Advised clients to identify their financial needs and goals; developed presentations to inform and educate borrowers different loan programs to suit those goals
- Strived to provide optimal customer service daily, building personal work relationships
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
Territory Manager
Zynex Medical
Dallas, TX
08.2020 - 08.2021
- Prospected opportunities hospitals, clinics, doctor's offices, rehabilitation facilities and door to door cold calls
- Managed presentations to physicians, medical staff, physical therapists and clinic technicians on how to use retail equipment
- Organized promotional luncheons with to increase sales volume.
- Established relationships with customers and community to establish long-term business growth.
Bartender Shift Manager
Chili's Grill & Bar
Paris, TX
08.2011 - 04.2020
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Managed opening and closing duties, printing sales reports, set up for incoming shift, preparing cash drawers and conducting inventory.
- Developed new signature cocktails to support bar marketing brand and increase profits
- Reduced inventory losses to under 1% managing beverage inventory
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Managed bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Personal Trainer Fitness Instructor
Anytime Fitness
Paris, Tx
08.2017 - 10.2019
- Designed specific workout systems for individual clients through comprehensive evaluations
- Trained and motivated clients to achieve their overall endurance, strength, flexibility and balance
- Educated clients on preventive care such as nutrition, lifestyle issues, and weight control
Education
Bachelor of Science - Kinesiology - Human & Health Performance
Texas A&M University - Commerce
Commerce, TXSkills
- Salesmanship Across Multiple Industries
- Microsoft Office & Computer Proficiency
- Analytical & Perception Skills
- Organizational Skills
- Interpersonal Communication
- Cold Calling & B2B Experience
- Professional Service Standard
Affiliations
NMLS Licensed Mortgage Loan Officer National Association of Sports & Medicine (NASM) Certified Personal Trainer
Timeline
Sr. Loan Officer
New American Funding
02.2022 - Current
Loan Officer
Cardinal Financial
08.2021 - 02.2022
Territory Manager
Zynex Medical
08.2020 - 08.2021
Personal Trainer Fitness Instructor
Anytime Fitness
08.2017 - 10.2019
Bartender Shift Manager
Chili's Grill & Bar
08.2011 - 04.2020
Bachelor of Science - Kinesiology - Human & Health Performance
Texas A&M University - Commerce