Summary
Overview
Work History
Education
Skills
Professional Development
Websites
Timeline
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Lisa Austin

Cincinnati,USA

Summary

Dynamic Senior Business Analyst with a proven track record at Cincinnati Insurance Companies, excelling in requirements elicitation and stakeholder relationship management. Successfully led multi-million dollar projects, fostering collaboration and driving alignment with strategic goals. Adept in business analysis techniques and solution assessment, delivering high-quality artifacts that enhance project outcomes.

Overview

25
25
years of professional experience

Work History

Senior Technical Analyst

Great American Insurance Group
Cincinnati, Ohio
01.2018 - Current
  • Facilitated establishment and refinement of project scope and estimates for portfolios and programs.
  • Acted as liaison between business units and Information Systems to enhance collaboration.
  • Developed comprehensive understanding of business data system requirements to improve project outcomes.
  • Supported Developers and Data Modelers throughout all project lifecycles.
  • Coordinated with QA teams to create and implement effective test plans and cases.
  • Executed data validation using SQL across multiple data warehouses.
  • Focused on projects of varying sizes, ensuring alignment with organizational objectives.

Senior Business Analyst

Ohio National Financial Services
Cincinnati, Ohio
01.2015 - 01.2018
  • Managed Illustration project portfolio, conducting senior business analysis with Vice President of Illustrations.
  • Prioritized projects to enhance operational efficiency within Illustration portfolio.
  • Validated resource allocation across multiple projects for Illustration team.
  • Oversaw project timelines and deliverables for all Illustration initiatives.
  • Acted as liaison between management and executives regarding Illustration project updates.
  • Gathered requirements through effective communication with strategic business units.
  • Collaborated with senior management to align Illustration projects with corporate objectives.

Senior Business Analyst

Cincinnati Insurance Companies
Cincinnati, Ohio
01.2001 - 01.2015

Delivered high-quality business analysis artifacts for multi-million dollar enterprise projects.

  • Led business analysts on top initiatives, consistently exceeding project task expectations.
  • Drove alignment of business objectives with strategic company goals across multiple units.
  • Cultivated strong relationships to support requirements efforts across business and IT domains.
  • Conducted requirement realization sessions with stakeholders, including executives and project management.
  • Developed and mentored business analysts, enhancing team capabilities and skill sets.
  • Created Requests for Information (RFI) and Requests for Proposals (RFP), showcasing industry expertise.
  • Participated in peer reviews of requirements packages to ensure accuracy and quality.

Education

Bachelor of Arts - Communications specializing in Public Relations

University of Toledo
Toledo, Ohio
01.1989

Skills

  • Facilitation and negotiation
  • Requirements elicitation
  • Business analysis techniques
  • Stakeholder relationship management
  • Solution assessment and coaching
  • Test case development
  • Business analysis
  • Stakeholder management
  • Strategic communication
  • Team collaboration
  • Critical thinking
  • Time management

Professional Development

  • Facilitation and Negotiation, ASPE Training, 08/01/15
  • The Art and Science of Influence, ASPE Training, 08/01/15
  • Choosing the Right Project Approach, Solarity Group, 08/01/15
  • Certified Business Analysis Professional (CBAP) designation, 10/01/14
  • Member of the International Institute of Business Analysis (IIBA), 01/01/13, Current
  • Presenter at the Southwestern Ohio Business Analysis Regional Conference (SOBARC), 05/01/15
  • Attendee of the Building Business Capability Conference, 11/01/14
  • CPCU (Midway through certification process)
  • Sogeti, Agile training, 01/01/11
  • Writing High Quality Requirements, 01/01/11
  • B2T Training for multiple areas within business analysis
  • Centric Consulting, Training in multiple areas within business analysis, 01/01/03

Timeline

Senior Technical Analyst

Great American Insurance Group
01.2018 - Current

Senior Business Analyst

Ohio National Financial Services
01.2015 - 01.2018

Senior Business Analyst

Cincinnati Insurance Companies
01.2001 - 01.2015

Bachelor of Arts - Communications specializing in Public Relations

University of Toledo