Microsoft / Teams
Lisa Baskin-Morgan
Office Technician
Long Beach,CA
Summary
Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and data entry typing and writing skills.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
3
3
Certifications
Work History
Office Technician
Office Of The State Fire Marshal - CALFIRE
10.2014 - Current
- Screened visitors and issued badges to maintain safety and security.
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Monitored and tracked budgets and expenses.
- Input data into spreadsheets and databases.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Assisted with onboarding of new employees.
Billing Specialist
Aviva Community Mental Health Services
04.2002 - 01.2013
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Developed and maintained billing procedures to make timely payments.
- Processed and verified invoices to secure accuracy of billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Developed customized reports for management, providing valuable insights into trends, anomalies, and opportunities for improvement in the billing process
Education
Bachelor of Science - Speech Pathology
Andrews University
Berrien Springs, MI 05.2001 -
Skills
Completed Staff Work
Teamwork and Collaboration
Self-Motivated
Interpersonal Communication
Teambuilding
Multitasking Abilities
Software
WordPerfect
Excel
Zoom
Calculator
PowerPoint (light knowledge)
Certification
Fiscal Training
Bowling, skating and reading
Currently bowling 16 avg
Skating for fun -Glendale
Reading (autobiographies, novels and magazines)
Timeline
Office Technician
Office Of The State Fire Marshal - CALFIRE
10.2014 - Current
Billing Specialist
Aviva Community Mental Health Services
04.2002 - 01.2013
Bachelor of Science - Speech Pathology
Andrews University
05.2001 -